Records Centre Specialist / Van Driver

Iron Mountain Incorporated; Whitehaven; On-site; GBP 21,000 - 32,000; Full time

Job summary

Iron Mountain Incorporated is seeking a Records Specialist/Van Driver at the Whitehaven site. The role combines office Records Service Centre duties with driving a EV transit van for collections and deliveries, requiring accuracy, initiative and good customer service.

A clean driving licence is essential and training is provided. The position supports multi-functional teams across Records Management, scanning, and registry tasks, with opportunities to contribute to archiving and data integrity

Qualifications

• Clean driving licence is essential.
• Self-starter able to work independently and as part of a team.
• Professional and mature conduct in line with core values.

Responsibilities

• Drive transit van for collections and deliveries across multiple sites.
• Indexing, scanning and QC of records using Cimage/Ancora/Icepac systems.
• Assist in the Records Service Centre with indexing and retrieval tasks.
• Provide excellent customer service and handle records with care.
• Support archiving, reporting and routine duties with accuracy.

Skills

Van driving

Records management

Customer service

Numeracy

Tools

Cimage

Ancora scanning software

Icepac systems

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That is why we need smart, committed people to join us. Whether you are looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let us start the conversation.

We are looking for a records specialist/ Van driver to join our team. Reporting to the Data Centre Supervisor this role will be based at the Hensingham Business Park site in Whitehaven and involves providing an accurate and efficient quality service to the Client, Contractors, and Engineers. The successful candidate must be a self starter with the ability to work independently and as part of a team. They must be able to always conduct themselves in a professional and mature manner and adhere to Iron Mountain core values. Full support and training are provided to assist in the multi skilled role. This dual role is split between office duties in the Records Service Centre and the operation of EV transit van to carry out collections and deliveries across multiple sites. As driving is a primary component of the position, a clean driving licence is essential. The ideal candidate must be adaptable, proactive, and ready to support a multi functional team across the following Records Management Service departments:

Records Service Centre Team: Transit van driving

• Various driving tasks in and around the client`s sites when Collections and Deliveries of boxes of records and drawings from multiple sites
• Clearance of records from Departments that are vacating the area.
• Handling boxes to various areas.
• Dealing with customers
• Receipt of records with conditions of acceptance

Records Service Centre Team: Scanning

• Booking in of records
• Indexing records into Cimage
• Scanning of records using Ancora scanning software
• Complete Quality Checking of records
• Attaching records to Cimage and Icepac systems
• Check and run reports in preparation for archiving. 5% or less deviations per month are expected.
• Retrieval of archive boxes as per customer requests
• Carrying out customer search requests

Registry/Print Room

• Customer requests.
• Indexing into CIMAGE Database
• Scanning of drawings, QC check of microfilm and CAD file image.
• Numerous QC checks
• Good numeracy skills
• Excellent Customer Service skills

Desirable but not essential for application SC Clearance P4 Pass Previous experience of the Sellafield site

Category: Outsourced Services Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.