Reconciliation Operations Analyst

Iwoca; London; On-site; GBP 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a Reconciliation Operations Analyst to enhance their financial operations. This role is pivotal in ensuring accurate reconciliations and operational efficiency, contributing directly to the success of small businesses. With a focus on analytical skills and problem-solving, the successful candidate will work closely with the FinOps team to tackle complex issues and support various financial processes. Join a dynamic team that values innovation and offers a vibrant workplace culture, along with generous benefits and opportunities for personal growth.

Benefits

Medical insurance

Discounted gym membership

25 days holiday

Extra day off for birthday

Unlimited unpaid leave

Paid sabbatical after four years

Mental health support

Pension contributions

Cycle-to-work scheme

Company retreats

Qualifications

• 5+ years in financial operations or reconciliation.
• Strong analytical mindset with attention to detail.
• Experience with card networks or payment processors.

Responsibilities

• Resolve complex reconciliation and operational issues.
• Ensure accuracy of daily customer funding reconciliations.
• Assist in treasury administration across banking providers.

Skills

Analytical Skills

Problem-Solving

Attention to Detail

Organizational Skills

Adaptability

Education

Bachelor's Degree in Finance or related field

Job description

We’re looking for a Reconciliation Operations Analyst

We are looking for a Reconciliation Operations Analyst to join our Finance function and work within our Financial Operations (FinOps) team at iwoca. The ideal candidate will possess experience in resolving a range of operational and reconciliation issues, demonstrating strong analytical and problem-solving capabilities. This role offers an opportunity to contribute directly to the efficiency of our financial operations.

About us

Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes.

We’ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We’ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service.

Our culture

We’re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses.

Your mission

Working as part of our FinOps Team the successful candidate would take on a range of tasks supporting our Reconciliation Manager and Financial Operations Lead who have responsibility for the finance operations at iwoca.

Initially, the main tasks of the role will include:

• Being part of our first-line of contact for solving complex reconciliation & operational issues as they arise, to make sure our customers receive the best possible service

• Ensuring the accuracy of our daily reconciliation of our customer funding and collections alongside our Junior Ops Analyst

• Assist in day-to-day treasury administration, working across our several banking and payment providers

• Working with both our internal capital markets & transaction management teams, to assist them on reconciliation reporting and matters affecting both new and existing financing deals

• Supporting inbound reconciliation & treasury requests from third parties such as our auditors or fund depositary

• Direct responsibility for monitoring operational & reconciliation reporting dashboards

• Ensuring relevant procedure documentation is in place across key operational processes within the FinOps team

• Assisting the Reconciliation Manager with projects to improve our operations

The role will offer an opportunity to work at the heart of the reconciliation team and contribute to the pivotal part that reconciliation plays in the overall finance function and iwoca as a whole.

Requirements

• 5+ years of relevant background experience in the financial operations or reconciliation area

• Extremely accurate, possess an analytical mindset, excellent attention to detail and strong organisational skills

• Experience within card networks or card payment processors

• Be able to adapt quickly to changes, think on your feet and take ownership of your work

The salary

Our base salary range for this role is £45,000 - £55,000. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

Our offices

We put a lot of effort into making iwoca a brilliant place to work:

• Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks

• Events and clubs, like bingo, comedy nights, yoga classes, football, etc.

The benefits

• Medical insurance from Vitality, including discounted gym membership

• A private GP service (separate from Vitality) for you, your partner, and your dependents.

• 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave

• A one-month, fully paid sabbatical after four years.

• Instant access to emotional and mental health support.

• 3% Pension contributions and share options.

• Generous parental leave and a nursery tax benefit scheme to help you save money.

• Cycle-to-work scheme and electric car scheme.

• Two company retreats a year, we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.

• Company-wide talks with internal and external speakers.

• Access to learning platforms like Treehouse.

Useful links:

• iwoca benefits & policies