Receptionist / Patient Services

Preston Grove Medical Centre; Yeovil; On-site; GBP 23,000 - 28,000; Part time

Job summary

A well-loved medical practice in Yeovil is seeking a part-time Receptionist to ensure smooth operations and provide excellent patient service. Join a supportive team and develop your career in healthcare with a friendly environment.

Benefits

Friendly work environment

Career development opportunities

Qualifications

• Experience working with the general public.
• Basic keyboard skills.
• Ability to communicate sensitively.

Responsibilities

• Field inbound calls and respond to patient queries.
• Register patients and book appointments.
• Update computer records for GPs.

Skills

Communication

Organizational Skills

Customer Focus

Education

GCSEs in English and Maths

Job description

Receptionist / Patient Services
Yeovil, Somerset

The Organisation

As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border.

We are now looking for a Receptionist to join us on a permanent, part-time basis.

The Benefits

- Salary of £23,933 per annum (pro rata)
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation

This is an excellent opportunity for an enthusiastic, customer-focused individual with experience of working with the general public to join our well-loved surgery.

Working in the vibrant market town of Yeovil, surrounded by beautiful countryside, you’ll discover that this is Somerset’s centre for entertainment and shopping!

What’s more, you’ll be joining a small but welcoming team that will support you with all the training and development you’ll need to grow and thrive in your role.

So, if you’re eager to be part of a supportive team that values your contribution and offers opportunities for career development, then apply today!

The Role

As our Receptionist, you'll be at the heart of our practice, ensuring everything runs smoothly and our patients feel welcome.

Acting as our first point of contact, you will field inbound calls from patients and respond to in-person queries, as well as registering patients and booking appointments, helping everyone feel cared for and attended to.

Alongside this, you will also update computer records using online and clinical systems, ensuring GPs have access to the relevant patient information.

Additionally, you will:

- Manage incoming post
- Ensure our reception area is welcoming and orderly for all visitors
- Provide patients with information and test results

About You

To be considered as a Receptionist, you will need:

- Experience working with the general public
- A caring and positive approach to queries
- The ability to communicate sensitively with staff and patients, ensuring confidentiality at all times
- Basic keyboard skills
- Good organisational skills
- At a minimum, GCSEs (or equivalent) at grades 4 - 9 (C - A*) in English and Maths

Other organisations may call this role Office Assistant, Secretary, Surgery Receptionist, Front Office Administrator, Administrator, Admin Clerk, or Reception Assistant.

Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a terrific new role as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.