Receptionist – Part Time

Wollens; Torquay; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Wollens Solicitors in Torquay is seeking a part-time receptionist to act as the friendly front of house. You will meet and greet clients, look after meeting rooms and provide refreshments and AV support.

You will also answer the telephone, forward calls, handle queries, take payments and ID, and arrange appointments. A professional, well-presented candidate with strong client care and computer literacy is essential; experience with a case management system is desirable.

Qualifications

• Front of house experience in a professional services environment.
• Strong client-facing and communication skills.
• Computer literate with familiarity of office software.

Responsibilities

• Meet, greet and welcome clients as first point of contact.
• Look after meeting rooms and provide refreshments and AV support.
• Answer the telephone, forward calls and deal with queries.
• Take payments, process ID, and arrange appointments.
• Carry out general office duties as required.

Skills

Receptionist experience

Customer service

Case management

Tools

Case management system

Job description

Wollens Solicitors have a vacancy for a part-time receptionist to work at our office in Torquay.

Our reception team are the hosts and public face of Wollens as first contact for our clients when they visit our office.

Your front of house duties will include meeting, greeting and welcoming our clients, you will also look after our suite of meeting rooms and cater for client needs from refreshments to audio-visual.

The role will also involve answering the telephone, forwarding calls, dealing with queries, taking payments, taking ID, making appointments and other office related duties.

With a friendly, professional, welcoming personality you will be able to offer exceptional client care skills. You will be well presented, have a pleasant telephone manner and be computer literate. Experience of using a case management system is desirable. A background in secretarial/reception work is essential, ideally in a professional services environment.

Hours are 14.5 per week, 9 am to 5.15 pm, 2 days per week, Thursday and Friday, one hour for lunch. You would need to work additional hours to cover holidays/sickness.

Why Wollens?

We are one of the leading, and highly regarded, law firms in the South West. We have offices throughout Devon - in South Devon , Exeter and North Devon - with over 150 of the brightest minds and recognised by the Legal 500.