Receptionist (Part-Time) – Honiton

Westcotts Chartered Accountants & Business Advisers; Exeter; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

20 days annual leave + bank holidays (

Holiday carry over up to 1 week

Annual salary review

Death in service 3 x annual salary

Westfield Rewards and Health scheme

24-hour Employee Assistance Programme

Job summary

Westcotts Chartered Accountants & Business Advisers is seeking a part-time Receptionist for their Honiton office. The role requires 21.75–29 hours per week across 3–4 days, including Mondays and Fridays, and involves front-desk duties, general administration and client liaison.

The successful candidate will be organised, customer-facing and capable of handling multiple tasks with accuracy. A professional, friendly manner and reliability are essential.

Qualifications

• Recent experience in a similar reception/admin role.
• Proficient with MS Word, Excel and Outlook.
• Outgoing, socially confident and emotionally controlled.
• Organised, conscientious and able to prioritise.

Responsibilities

• Open the office, keep reception area and meeting rooms tidy.
• Answer calls, direct and pass messages accurately.
• Present a professional impression of the Firm to clients and visitors.
• Prepare and franking outgoing post, receive and distribute deliveries.
• Input and retrieve data in the computerised system.
• Sign in/out visitors to comply with fire safety procedures.
• Provide ad hoc accounts administration and secretarial support.
• Manage meeting room diaries and client hospitality.
• Perform audio/copy typing, photocopying/binding, scanning and filing.

Skills

Communication skills

MS Word

Excel

Outlook

Multi-tasking

Tools

Document Management System

Job description

Receptionist (Part-Time)

Honiton office

Westcotts is a Top 50+50 Accountancy Practice and Real Living Wage Employer with over 290 team members based across Devon and Somerset.

We are looking for a Receptionist to join us on a part-time basis 3 or 4 days per week to include Monday and Friday in our Honiton office. The role will be varied and will suit a dynamic and highly organised individual who enjoys both people contact and administration.

Main Duties

• Opening the office ensuring the reception area and meeting rooms are kept clean and tidy.
• Answering the telephone, directing calls, and taking and passing on messages accurately and efficiently
• Providing a professional and good impression of the Firm whether that be via face to face, over the phone or through written communication.
• Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries.
• Inputting, retrieving, and presenting computerised data.
• Communicating with external visitors and contractors, to ensure that they are signed in and out of the building to comply with fire safety procedures.
• Providing ad hoc accounts administration and secretarial support reporting to the Partners and Managers of the office.
• Managing meeting room diaries, and client hospitality.
• Audio and copy typing, photocopying/binding documents, and scanning and handling incoming and/or outgoing correspondence into the Document Management System.

This job description summarises the main duties and responsibilities of the post, however the list is not exhaustive as the post-holder may be required to undertake other duties, tasks and projects of similar level and responsibility as deemed appropriate by the local Partnership team.

Attributes, Skills, Experience And Qualifications

• Recent experience of working in a similar position or customer / client facing administrative role.
• Sound working knowledge of technology including MS Word, Excel, and Outlook.
• Outgoing, socially confident, and emotionally controlled.
• A positive attitude, friendly, and approachable.
• Resilient, able to multi-task, and work independently / flexibly.
• Adaptable, organised, and conscientious.
• Takes the initiative, ability to prioritise, and meet deadlines.
• Discreet, professional, and team orientated in approach.
• Passionate about all areas of internal and external service
• Efficient and accurate typing skills.
• Excellent oral and written communication.

Terms / Benefits

• 21.75-29 hours per week, across 3-4 days per week (including Mondays and Fridays).
• 20 days annual leave (FTE) plus bank holidays increasing to 25 days annual leave after three years’ service.
• Opportunity to carry over 1 week’s holiday into the following holiday year.
• Annual salary review.
• Death in service 3 x annual salary.
• Access to Westfield Rewards and Health scheme.
• 24-hour external Employee Assistance Programme helpline.
• Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance.
• Introducing clients and team member commission schemes.
• Pension 3% rising to 4% (but matched up to 6% after 4 years’ service).
• Enhanced Maternity and Paternity after one year’s service.