Receptionist/PA (Secondment 16 months) -Internal only

Avanti West Coast; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Final salary pension

Free travel on Avanti West Coast for你/

Job summary

Avanti West Coast is seeking a hybrid Receptionist and Personal Assistant to support our Executive Team and manage the Birmingham office. You will provide a warm welcome to internal and external stakeholders and handle diary management, travel coordination and secretarial duties across the network.

This role requires flexibility, excellent organisation, and the ability to prioritise in a fast-paced environment, with travel across the network and discreet, proactive support for leadership.

Qualifications

• Outstanding time management and organisational skills.
• 1-2 years experience within a PA role or similar.
• A flexible, solutions-focused mindset ready to adapt and travel as needed.
• Confidence in managing competing priorities with calm and discretion.
• Strong communication skills and a professional, approachable manner.

Responsibilities

• Provide comprehensive diary and travel management for the directors
• Prepare documents, reports and meeting materials for the directors
• Coordinate events, meetings and appointments both on-site and around the network
• Maintain office systems, supplies and schedules
• Greet clients and visitors ensuring a warm and efficient welcome

Skills

Time management

Organisational skills

Communication skills

Travel coordination

Job description

Internal applications only

Are you ready to take on a role that’s as dynamic as the network we operate?

We are looking for a hybrid Receptionist and Personal Assistant who’s not just organised and professional, but also agile, proactive and ready to make a real impact across our business.

About the role

This role is the face of our organisation, providing a warm and professional welcome to internal and external stakeholders while supporting our Executive Team and managing our Birmingham office. You’ll be the heartbeat of our HQ operations, ensuring everything runs smoothly. From executive support and travel coordination to office management and secretarial duties.

This is not your average PA role. You’ll need to be flexible, confident travelling across our network and comfortable juggling multiple priorities in a fast-paced environment.

What you will be doing

• Provide comprehensive diary and travel management for the directors
• Prepare documents, reports and meeting materials for the directors
• Coordinate events, meetings and appointments both on-site and around the network
• Maintain office systems, supplies and schedules
• Greet clients and visitors ensuring a warm and efficient welcome

Who we are looking for

• Outstanding time management and organisational skills
• 1-2 years experience within a PA role or similar
• A flexible, solutions-focused mindset ready to adapt and travel as needed
• Confidence in managing competing priorities with calm and discretion
• Strong communication skills and a professional, approachable manner

As well as working with a fantastic team you will also receive:

• Final salary pension
• Free travel on Avanti West Coast for you/spouse/partner/dependents
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• 10 free journeys on other First Group Train Operators

We reserve the right to withdraw this advert at any time due to high volumes of applications.

At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability, and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use.