Regional Operations Manager

Avanti West Coast; England; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Defined benefit salary pension

Free travel on Avanti West Coast for family

Privilege Travel Card (75% off other trains)

30 days holiday (increasing to 37 days)

10 free journeys on other First Group Train Operators

Job summary

A leading railway company is seeking a Regional Operations Manager to drive operational improvements and lead a team at their London Euston depot. This pivotal role requires a strong understanding of railway operations, exceptional leadership, and interpersonal skills. Responsibilities include managing operational risks, implementing training plans, and collaborating with stakeholders. The company offers a defined benefit pension, free travel for family, and a generous holiday allowance, catering to passionate individuals eager to shape the future of rail travel.

Qualifications

• Strong understanding of routes, infrastructure, and rolling stock.
• Ability to build positive relationships at all levels.
• Proven experience in leading teams and managing processes.

Responsibilities

• Identify and address operational risks and opportunities.
• Implement actions from Incident Learning Reviews.
• Maintain RM3 for Safety and Performance.
• Design and deliver training plans for new routes and equipment.
• Ensure seamless operations by collaborating with various teams.
• Develop strategies for effective industrial relations.

Skills

Operations management

Risk management

Interpersonal skills

Leadership

Job description

Regional Operations Manager: Driving Excellence in Rail!

Are you ready to take on a leadership role that will challenge and elevate your expertise in the railway industry? This is your opportunity! We’re seeking an experienced professional to join our team as Regional Operations Manager, leading driver managers and drivers at our London Euston depot.

In this pivotal role, you’ll champion the growth and development of your team, ensuring they have the skills and capabilities to deliver outstanding performance. You’ll set and monitor objectives aligned with our strategic goals, driving operational improvements across the region.

Responsibilities

• Operational Risk Management: Proactively identify and address operational risks and opportunities. Collaborate with internal and external stakeholders to deliver key projects and initiatives.
• Incident Learning: Lead the implementation of actions from Incident Learning Reviews, ensuring lessons are embedded and applied.
• Compliance & Standards: Maintain RM3 for Safety and Performance, implement Performance Improvement Management Systems (PIMS), and execute Network Performance Board strategies to achieve performance targets.
• Training & Development: Design and deliver training plans for new routes, traction, signalling, and equipment to support upcoming timetables.
• Collaboration: Work closely with Train Planning, Train Services, and Network Rail to ensure seamless operations.
• Industrial Relations: Strengthen relationships with union representatives, develop strategies for effective industrial relations, and create a coordinated framework for local bargaining.

Qualifications

• Knowledge: Strong understanding of routes, infrastructure, and rolling stock operated by Avanti West Coast.
• Interpersonal Skills: Ability to build positive, constructive relationships at all levels.
• Leadership: Proven experience in leading teams and managing people and processes, ideally within an operational environment.

Benefits

• Defined benefit salary pension
• Free travel on Avanti West Coast for you and your spouse/partner/dependents
• Privilege Travel Card (75% off other train operators for leisure travel)
• 30 days holiday (increasing by 1 day per year up to 37 days, including bank holidays)
• 10 free journeys on other First Group Train Operators

If you thrive in a fast-paced, challenging environment, have exceptional leadership skills, and share our passion for the railway industry, we’d love to hear from you!

Join us and help shape the future of rail travel! Be You. With Us.

At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.

We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.

No need to change who you are to fit in. Your individuality is what makes us better.

We celebrate it, we respect it and we put it to great use. Passionate. Committed. Integrity. Ambitious. Authentic.