Receptionist, Outpatients Department

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 19,000 - 21,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an enthusiastic receptionist to join Outpatients at University Hospital. You will be the first face patients see, needing to stay calm under pressure and communicate clearly with patients and relatives.

We offer education and training, support development, and require an immunisation/vaccination report; sponsorship is not eligible for this post.

Qualifications

• To provide comprehensive and confidential administrative and clerical activities to meet the needs of the reception in accordance with departmental and Trust guidelines, policies or procedures.
• To effectively communicate related information and advice regarding the reception in order to enable the multi-disciplinary team to achieve operational excellence.

Job description

We are seeking an enthusiastic and positive individual to join our team of receptionists within Outpatients at University Hospital.

As the first face many patients will see when they enter our hospital we are looking for candidates that are calm under pressure and can communicate well with patients and relatives, demonstrating our UHCW values and setting the standard for further patient experience.

This is a challenging but rewarding role and we will support starters with all the education and training required in the systems we use.

If you would like to develop and grow within UHCW we would welcome a conversation with you.

The department supports the trusts vision of an 0800 - 2000, 7 days a week service.

Please be advised sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

To provide comprehensive and confidential administrative and clerical activities to meet the needs of the reception in accordance with departmental and Trust guidelines, policies or procedures. To effectively communicate related information and advice regarding the reception in order to enable the multi-disciplinary team to achieve operational excellence.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Samantha Palfreyman Job title: Administration Manager Email address: [e-mail] Telephone number: 02476966732