Outpatients Receptionist: Calm Front Desk & Admin Support

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 19,000 - 23,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a friendly receptionist for the Outpatients area. You will be the first face patients see, greet visitors, handle routine enquiries, and support the multi-disciplinary team.

The role involves data entry, booking appointments, arranging interpreters, and coordinating with colleagues to ensure timely patient flow in line with local and national targets. Immunisation/vaccination report may be required.

Qualifications

• Enthusiastic and positive individual to join our team of receptionists within Outpatients at University Hospital.
• Calm under pressure with good communication skills with patients and relatives.

Responsibilities

• Welcome, receive and greet visitors to the area and resolve routine enquiries and complaints professionally.
• Maintain computerised information systems and accurate data recording.
• Book ambulance patients and interpreters; liaise to ensure records and referrals are prepared for clinic.

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a friendly receptionist for the Outpatients area. You will be the first face patients see, greet visitors, handle routine enquiries, and support the multi-disciplinary team.

The role involves data entry, booking appointments, arranging interpreters, and coordinating with colleagues to ensure timely patient flow in line with local and national targets. Immunisation/vaccination report may be required.