Receptionist/Office Administrator

Sunrise Brokers LLP; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Sunrise Brokers LLP in London is seeking a dedicated Administration team member to manage front desk operations and provide comprehensive administrative support. Responsibilities include overseeing reception, handling phone calls, greeting visitors, and maintaining office supplies. The ideal candidate should have excellent organizational and communication skills, with previous reception or customer service experience being a key requirement. This role is crucial for supporting the smooth operation of our London office.

Qualifications

• Experience as a Receptionist or in customer service roles is essential.
• Excellent organizational and communication skills are required.
• Ability to work under own initiative in a methodical manner.

Responsibilities

• Manage the reception desk and switchboard ensuring they are manned at all times.
• Greet and assist visitors and handle phone calls professionally.
• Organize meeting room reservations and keep areas tidy.

Skills

Organizational skills

Customer service experience

Flexible and adaptable

Confident managing meeting coordination

Professional attitude

Communication skills

Job description

Sunrise Brokers is an interdealer broker offering a comprehensive service across equities, commodities, credit, interest rates, foreign exchange and hybrid products. Located in Europe, the US and Asia, Sunrise Brokers is dedicated to providing world-class quality of service and continues to invest in systems, infrastructure and innovation to support its global client base. (sunrisebrokers.com)

We are looking to add a member to our Administration team in London, to support our global operations.

The successful candidate will have responsibility for Sunrise’s London office front desk, including answering phone calls, greeting visitors, general office management responsibilities and administrative assistance.

Key responsibilities:

• Ensuring the reception desk and switchboard are manned at all times
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Operating the switchboard and answering calls, screening and forwarding incoming phone calls, taking and forwarding messages accurately
• Reservation of meeting rooms on Outlook, ensuring they are prepared with required catering and presentable at all times
• Keeping the reception, meeting rooms and kitchen areas tidy and well stocked
• Receiving and sorting daily mail/deliveries and organizing outgoing couriers
• Administration duties – ordering office supplies, reporting facilities issues, general team assistant duties – booking reservations, organizing team/client lunches, assist with employee expense administration etc.
• Attendance record keeping and administration
• Ad-hoc EA responsibilities as requested by the business

Skills / experience/personal attributes required:

• Excellent organizational skills
• Experience as a Receptionist or customer service role
• Flexible and adaptable approach to changing business needs
• “Can do” attitude and happy to work as part of a small admin team
• Confident managing meeting room coordination, hospitality and visitor experience
• Able to work under own initiative in a methodical manner
• Professional and mature attitude
• Solid written and verbal communication skills