Receptionist, Malmaison

Frasers Hospitality; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player in hospitality is seeking a vibrant and energetic receptionist to join their team. This role is pivotal as you will be the first point of contact for guests, ensuring their experience is memorable from the moment they arrive. You will manage check-ins and check-outs while providing exceptional customer service. The company values internal development, offering opportunities for progression through fully funded apprenticeship programs. Join a team that is committed to sustainability and community engagement, making a positive impact while delivering top-notch hospitality.

Benefits

Discounted staff room rates

Dining discounts

Fully funded apprenticeship programs

High street discounts

Cycle-to-work schemes

Healthcare plans

Referral bonuses

Uniform

Wellness campaigns

Qualifications

• Friendly and passionate about providing excellent customer service.
• Ability to manage check-in and check-out processes efficiently.

Responsibilities

• Greet guests and manage their check-in and check-out processes.
• Handle guest queries and ensure high standards of service.

Skills

Customer Service

Communication

Time Management

Education

High School Diploma

Job description

Join to apply for the Receptionist, Malmaison role at Frasers Hospitality.

Location: Bootle, England, United Kingdom

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Hospitality

We are looking for a friendly, passionate, and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, providing excellent service, handling guest queries, and creating memorable experiences.

Responsibilities include greeting guests, managing check-in and check-out processes, and ensuring high standards of customer service. High standards and a love for people are essential. Opportunities for internal development and progression are actively encouraged, including apprenticeships.

Benefits include discounted staff room rates, dining discounts, fully funded apprenticeship programs, high street discounts, cycle-to-work schemes, healthcare plans, referral bonuses, uniform, wellness campaigns, and more. We are committed to sustainability and community engagement, with initiatives like renewable energy use, waste recycling, eco-friendly cleaning, and volunteering days.

If interested, click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome all qualified applicants regardless of race, sex, disability, religion/belief, sexual orientation, or age.