Receptionist - Luxury Beauty & Aesthetic Clinic

Confidential; Greater London; On-site; GBP 22,000 - 25,000; Full time

Job summary

Confidential on Harley Street is seeking a polished, highly organized receptionist for a luxury, doctor-led beauty, aesthetics and dermatology clinic in London. The role is the first point of contact, ensuring a warm, discreet patient experience and the smooth running of daily operations.

Experience in a high-end clinic is essential, with impeccable presentation, excellent communication, and the ability to manage multiple priorities.

Qualifications

• Previous reception experience within a luxury beauty, aesthetic or medical clinic is essential.
• Impeccable presentation and a warm, professional manner.
• Excellent communication and organisational skills.
• Confident managing a busy reception and multiple priorities.
• Discreet, proactive and passionate about delivering outstanding customer service.

Responsibilities

• Welcoming patients and providing a first-class front-of-house experience.
• Managing appointments, busy diaries and follow-up bookings.
• Handling telephone calls, emails and patient enquiries.
• Supporting the doctors and clinical team with daily administrative duties.
• Maintaining patient confidentiality and a professional reception environment.
• Ensuring every patient receives an exceptional level of care and service.

Skills

Reception experience

Customer service

Organisation

Communication

Job description

We are seeking a polished, personable and highly organised Receptionist to join a prestigious, doctor-led beauty, aesthetics and dermatology clinic on Harley Street.

This is an excellent opportunity for an experienced receptionist who enjoys working in a luxury environment and is passionate about delivering exceptional customer service to a discerning clientele.

Permanent Harley Street, London £33,000 rising to £37,000

Previous experience within a high-end beauty, aesthetic, beauty or dermatology clinic is essential.

The Receptionist Role

As the first point of contact, you will play a key role in creating a warm, professional and discreet experience for every patient, while ensuring the smooth day-to-day running of the clinic.

Key Receptionist Responsibilities

• Welcoming patients and providing a first-class front-of-house experience.
• Managing appointments, busy diaries and follow-up bookings.
• Handling telephone calls, emails and patient enquiries.
• Supporting the doctors and clinical team with daily administrative duties.
• Maintaining patient confidentiality and a professional reception environment.
• Ensuring every patient receives an exceptional level of care and service.

About You

• Previous reception experience within a luxury beauty, aesthetic or medical clinic is essential.
• Impeccable presentation and a warm, professional manner.
• Excellent communication and organisational skills.
• Confident managing a busy reception and multiple priorities.
• Discreet, proactive and passionate about delivering outstanding customer service.

Working Hours & Salary

• Hours: 9:30am 6:30pm, Monday to Saturday, working five days per week (four weekdays plus every Saturday).
• Probationary salary: £16 per hour, approximately £33,000 per annum.
• Following successful probation: £18 per hour, approximately £37,000 per annum.

A one-hour unpaid lunch break applies each day.

The Opportunity

Join a prestigious Harley Street clinic offering a professional, high-end environment where exceptional service, discretion and attention to detail are paramount.

If you have experience in a luxury beauty or aesthetic clinic and take pride in delivering an outstanding patient experience, we would love to hear from you.