Clinic Receptionist

Confidential; Greater London; Vor Ort; GBP 30.000 - 32.000; Vollzeit

Zusammenfassung

Confidential private ophthalmic clinic on Harley Street, moments from Bond Street, seeks a polished Private Medical Receptionist to join an ultra‑high‑net‑worth environment. Role extends beyond a traditional front desk, demanding discretion, refinement and anticipatory service for discerning consultants and private patients; shifts Mon-Fri (8:00–5:00, 9:00–6:00, 10:00–7:00) with occasional overtime.

Previous private medical or high‑end office experience is essential; you will coordinate diaries,

Qualifikationen

• Previous office experience is essential.
• Background in high net-worth, luxury-led or client-focused environments.
• Comfortable interacting with high-profile individuals, consultants and private patients.

Aufgaben

• Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint
• Coordinate emergency surgical procedures at short notice, coordinating diaries and liaising with surgeons and clinical staff
• Provide refined, articulate and professional communication across all channels - in person, by telephone and via email
• Manage consultant diaries with precision and discretion
• Process payments confidentially and respond to sensitive patient treatment enquiries
• Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services
• Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

Jobbeschreibung

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.

This is far more than a traditional reception role. It is a position suited to an individual accustomed taco operating within ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The roles offers salary of up to 30k however candidates with previous private medical experience will be paid up to 32k. The role operates on Monday - Friday (8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm) basis with some overtime required at times to coordinate emergency appointments.

We are seeking a candidate from a high net-worth, luxury-led or very client-focused background. Previous office experience is essential.

This Receptionist role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.

The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.

The Receptionist Role

• Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint
• Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists
• Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email
• Manage up to consultant clinic diaries with precision and discretion
• Process payments confidentially and respond to sensitive patient treatment enquiries
• Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services
• Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm