Luxury Private Medical Receptionist | Concierge Care

Confidential; Greater London; On-site; GBP 30,000 - 32,000; Full time

Job summary

Confidential private ophthalmic clinic on Harley Street, moments from Bond Street, seeks a polished Private Medical Receptionist to join an ultra‑high‑net‑worth environment. Role extends beyond a traditional front desk, demanding discretion, refinement and anticipatory service for discerning consultants and private patients; shifts Mon-Fri (8:00–5:00, 9:00–6:00, 10:00–7:00) with occasional overtime.

Previous private medical or high‑end office experience is essential; you will coordinate diaries,

Qualifications

• Previous office experience is essential.
• Background in high net-worth, luxury-led or client-focused environments.
• Comfortable interacting with high-profile individuals, consultants and private patients.

Responsibilities

• Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint
• Coordinate emergency surgical procedures at short notice, coordinating diaries and liaising with surgeons and clinical staff
• Provide refined, articulate and professional communication across all channels - in person, by telephone and via email
• Manage consultant diaries with precision and discretion
• Process payments confidentially and respond to sensitive patient treatment enquiries
• Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services
• Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

Job description

Confidential private ophthalmic clinic on Harley Street, moments from Bond Street, seeks a polished Private Medical Receptionist to join an ultra‑high‑net‑worth environment. Role extends beyond a traditional front desk, demanding discretion, refinement and anticipatory service for discerning consultants and private patients; shifts Mon-Fri (8:00–5:00, 9:00–6:00, 10:00–7:00) with occasional overtime.

Previous private medical or high‑end office experience is essential; you will coordinate diaries,