Law Firm Front Desk Hero – Reception & Events

Yolk Recruitment; Cardiff; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual leave: 25 days + bank holidays

Birthday day off

Auto-enrolment pension

Life assurance: death in service

Employee wellbeing programme

Local discounts

Professional development: fees paid

Employee referral incentive

Job summary

Yolk Recruitment is seeking a professional Receptionist to join the Front of House team at a well-established Top Law firm in Cardiff. This office-based, full-time position acts as the first point of contact for clients, visitors and guests, creating a welcoming and polished experience from the moment they arrive.

You will manage day-to-day reception tasks, support meeting arrangements and assist with coordinating client-facing events, working closely with colleagues across the business.

Qualifications

• Previous experience in a receptionist or Front of House position.
• Excellent verbal communication and interpersonal skills.
• A strong customer service mindset and a professional, approachable manner.
• Good organisational skills and the ability to manage several tasks effectively.
• An understanding of the standards expected within a professional services environment.
• Events coordination or management experience would be advantageous.

Responsibilities

• Welcoming clients and visitors to the office and ensuring they receive a friendly, professional service.
• Contacting the relevant colleagues when guests arrive and ensuring they are promptly notified.
• Coordinating meeting room bookings across the client floor.
• Preparing refreshments for meetings, appointments and events.
• Ensuring reception and client-facing areas remain clean, organised and presentable.
• Supporting the Business Development and Marketing team with the practical arrangements for on-site events.
• Helping ensure meetings and events run smoothly, with occasional out-of-hours support where required.
• Providing a reliable and professional point of contact for visitors and colleagues throughout the working day.

Skills

Reception experience

Verbal communication

Customer service

Organisational skills

Professional services knowledge

Events coordination

Job description

Yolk Recruitment is seeking a professional Receptionist to join the Front of House team at a well-established Top Law firm in Cardiff. This office-based, full-time position acts as the first point of contact for clients, visitors and guests, creating a welcoming and polished experience from the moment they arrive.

You will manage day-to-day reception tasks, support meeting arrangements and assist with coordinating client-facing events, working closely with colleagues across the business.