Receptionist - Highland Hospitality with Flexible Hours

Highland Coast Hotels Limited; Inverness; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discount on stays for you and family/f

Professional development opportunities

EyeMed

Cycle Scheme

Employee discounts platform

Employee Assistance Programme

Refer a Friend incentive

Job summary

Lochardil House, part of the Highland Coast Hotels collection in Inverness, is seeking a friendly Receptionist for a full-time role. You will greet guests, handle check-ins/check-outs, manage reservations, and deliver outstanding service to ensure a memorable stay in Scotland’s Highlands.

The ideal candidate will bring hospitality experience, superb communication, and a welcoming demeanor, with flexibility to work evenings and weekends as needed.

Qualifications

• Previous experience in a similar role within the hospitality industry.
• Excellent communication and interpersonal skills.
• A warm and welcoming personality.
• Strong organizational abilities and attention to detail.
• Proficiency with hotel management software and Microsoft Office.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Welcoming guests and assisting with check-ins and check-outs.
• Managing reservations and room allocations.
• Providing exceptional customer service at all times.
• Representing the property professionally during guest interactions.

Skills

Hospitality experience

Customer service

Communication

Team player

Professionalism

Flexible schedule

Attention to detail

Tools

Hotel management software

Microsoft Office

Job description

Lochardil House, part of the Highland Coast Hotels collection in Inverness, is seeking a friendly Receptionist for a full-time role. You will greet guests, handle check-ins/check-outs, manage reservations, and deliver outstanding service to ensure a memorable stay in Scotland’s Highlands.

The ideal candidate will bring hospitality experience, superb communication, and a welcoming demeanor, with flexibility to work evenings and weekends as needed.