Front Desk Host – Flexible Hours, Growth & Perks

Highland Coast Hotels; Inverness; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Discount on accommodation and food

Professional development

EyeMed

Cycle Scheme

Employee discount platform

Employee Assistance Programme

Refer a Friend incentive

Job summary

Lochardil House, part of Highland Coast Hotels, is seeking a friendly Receptionist for a full-time role. You will welcome guests, handle check-ins and check-outs, manage reservations, and provide warm, professional service.

The position requires flexibility to work evenings and weekends. Proficiency with hotel management software and Microsoft Office is preferred, and a professional appearance is essential to uphold our hospitality standards.

Qualifications

• , Previous experience in a similar role within the hospitality industry
• Excellent communication and interpersonal skills
• A warm and welcoming personality
• Strong organisational abilities and attention to detail
• Proficiency with hotel management software and Microsoft Office
• The ability to multitask and handle busy periods with ease
• A professional appearance and demeanor
• Flexibility to work evenings and weekends as required

Responsibilities

• Welcome guests
• Handle check-ins and check-outs
• Manage reservations
• Provide exceptional customer service

Skills

Hospitality experience

Communication

Customer service

Multitasking

Organization

Professional appearance

Tools

Hotel management software

Microsoft Office

Job description

Lochardil House, part of Highland Coast Hotels, is seeking a friendly Receptionist for a full-time role. You will welcome guests, handle check-ins and check-outs, manage reservations, and provide warm, professional service.

The position requires flexibility to work evenings and weekends. Proficiency with hotel management software and Microsoft Office is preferred, and a professional appearance is essential to uphold our hospitality standards.