Receptionist

Cornerstone; United Kingdom; Presencial; GBP 21.000 - 29.000; Jornada completa

Descripción de la vacante

Cornerstone in the United Kingdom is seeking a professional Receptionist to deliver a warm, efficient front-of-house service. You will welcome visitors, manage access, handle deliveries and post, and coordinate with staff to route queries to the right contacts.

The role requires strong Microsoft Office skills, excellent organisation, and a customer-focused approach. You will oversee meeting room bookings, support safety procedures, and build positive relationships with colleagues and external

Formación

• Experience managing a corporate reception area or front-of-house role.
• Excellent communication and people skills.
• Proactive, customer-focused with professional demeanour.
• Strong organisational abilities and multitasking.
• Comfort with coordinating meetings and visitor management.

Responsabilidades

• Deliver a professional front-of-house service to visitors and staff.
• Greet visitors, manage reception area, and escort to contacts.
• Maintain tidy reception and collaboration zone.
• Coordinate meeting room bookings and third-party access.
• Receive deliveries and liaise with recipients for collection.
• Support health, safety, and security compliance procedures.
• Liaise with staff and external partners to resolve queries.
• Support emergency procedures and building operations as needed.

Conocimientos

Proficient in Microsoft Office

Strong organisational & interpersonal

Professional, approachable, customer‑f

Herramientas

Microsoft Office

Descripción del empleo

SCOPE

The Receptionist is responsible for delivering a professional and efficient front-of-house service, ensuring that all visitors and colleagues experience a positive first impression of Cornerstone. They manage reception operations, meeting room bookings, and access passes, while supporting compliance with health, safety, and security standards. The role also provides support during emergency procedures and acts as a central point of contact for staff queries related to reception and facilities.

DELIVERY

Compliance & Security

• Support health and safety, environmental, business continuity, and information security arrangements.
• Manage access passes for visitors, contractors, temporary staff, and permanent staff, ensuring compliance with security rules.
• Safeguard the emergency evacuation procedure folder and ensure it is taken during evacuations.

Reception Management

• Provide a professional and warm welcome to all staff and visitors.
• Ensure visitors are greeted promptly, professionally, and escorted to their point of contact.
• Maintain a clean and tidy reception and collaboration area.
• Arrange cover for reception during lunchtimes or absences.

Meeting Room Administration

• Manage meeting room bookings for third parties.
• Resolve conflicts in scheduling and ensure facilities are prepared as required.

Deliveries & Post

• Accept and take responsibility for deliveries to the building.
• Liaise with recipients to ensure timely collection from reception.

Relationship Building

• Build strong relationships with key individuals in the organisation and relevant third parties.
• Act as a central point of contact for reception-related queries.

ROLE EXPERTISE

• The Receptionist must demonstrate professionalism, excellent interpersonal skills, and the ability to deliver a high-quality front-of-house service.
• They should be confident in managing reception operations, meeting room administration, and access passes, while maintaining discretion and attention to detail.
• Strong organisational skills and the ability to manage multiple tasks are essential, alongside proficiency in Microsoft Office.
• Experience in managing a corporate reception area is required, with knowledge of facilities or building operations desirable.

KNOWLEDGE, SKILLS AND EXPERIANCE

• Experience managing a corporate reception area in a similar organisation.
• Proficiency in Microsoft Office packages.
• Experience in meeting room administration.
• Strong organisational and interpersonal skills.
• Professional, approachable, and customer-focused.