Receptionist — Guest Experience & Team Perks

Forest Park Country Hotel And Inn; Liss Forest; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

TipJar

Food discount

Accommodation discount

Annual stay £1

Employee assistance

Hero of the month

Hero of the year

Job summary

Coaching Inn Group in Brockenhurst, England, is looking for a friendly receptionist to join our team. If you enjoy delivering warm hospitality, you will help guests with check-in, queries, and local information while working in a busy, welcoming environment.

Experience is not essential, but being a team player, eager to learn, and comfortable using computers and hotel systems will help you succeed. We value work/life balance and offer training and career development opportunities.

Qualifications

• Friendly, energetic personality and willingness to learn.
• Able to work in a team and independently when needed.
• Comfortable using computers and different systems.
• Able to proactively answer guests questions in person, on the telephone and by email.
• Good time management and organisational skills.

Responsibilities

• Greet and assist guests during check-in and check-out.
• Answer guest queries in person, by phone or email to ensure a memorable stay.
• Provide information on local attractions and services.

Skills

Teamwork

Guest service

Communication

Proactive

Computer skills

Tools

Hotel systems

POS systems

Job description

Coaching Inn Group in Brockenhurst, England, is looking for a friendly receptionist to join our team. If you enjoy delivering warm hospitality, you will help guests with check-in, queries, and local information while working in a busy, welcoming environment.

Experience is not essential, but being a team player, eager to learn, and comfortable using computers and hotel systems will help you succeed. We value work/life balance and offer training and career development opportunities.