Receptionist & Guest Experience Champion

Ivy Restaurants Ltd; Belfast City District; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay

Management career development program

Extra holiday allowance

Staff discount 50%

Gift voucher

Discounts on retailers

Birthday day off

Minimum 20 hours guaranteed

Job summary

The Ivy Belfast is seeking a charismatic Receptionist to join our lively all-day dining team. You will provide a warm welcome, answer enquiries, and relay allergen information to the kitchen to ensure a safe dining experience.

Excellent English language skills and a customer‑focused mindset are essential as you help guests feel valued and guide them through our dining choices. This role supports the brand’s inclusive service culture.

Qualifications

• Exceptional guest service and welcoming approach.
• Excellent English language skills.
• Strong communication and teamwork abilities.

Responsibilities

• Welcome guests warmly and professionally on arrival.
• Inform guests about restaurant offerings and specials.
• Relay allergen concerns quickly to the kitchen.

Skills

Guest service

Communication

English proficiency

Job description

The Ivy Belfast is seeking a charismatic Receptionist to join our lively all-day dining team. You will provide a warm welcome, answer enquiries, and relay allergen information to the kitchen to ensure a safe dining experience.

Excellent English language skills and a customer‑focused mindset are essential as you help guests feel valued and guide them through our dining choices. This role supports the brand’s inclusive service culture.