Front Desk & Guest Experience Host

Ivy Restaurants Ltd; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive pay

Management Career Development Program

Extra holiday allowance up to 5 days

Staff discount 50%

Gift voucher for anniversaries

Refer a Friend Bonus

Discounts on retailers/entertainment

Guaranteed 20 hours minimum

Job summary

The Ivy Collection is bringing two distinctive dining experiences to Newcastle. We are looking for a charismatic Receptionist to join our founding team and help bring two unforgettable restaurants to life from day one.

You will ensure guests receive a warm and professional welcome, provide information on the restaurant and specials, and relay allergen concerns to the kitchen quickly and accurately. Excellent English and guest-focused service are essential.

Qualifications

• Excellent English language skills and confident沟通 with guests and team members.
• Warm, professional guest service mindset with a welcoming demeanor.
• Ability to relay allergen concerns quickly and accurately to the kitchen.

Responsibilities

• Provide a warm, professional welcome to guests on arrival.
• Offer information about the restaurant and current specials to guests.
• Relay allergen and dietary information to the kitchen promptly and accurately.

Skills

Customer service

Communication

Professionalism

English proficiency

Job description

The Ivy Collection is bringing two distinctive dining experiences to Newcastle. We are looking for a charismatic Receptionist to join our founding team and help bring two unforgettable restaurants to life from day one.

You will ensure guests receive a warm and professional welcome, provide information on the restaurant and specials, and relay allergen concerns to the kitchen quickly and accurately. Excellent English and guest-focused service are essential.