Receptionist - Forest Lodge Hotel

New Forest Hotels; Lyndhurst; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Duvet day on birthday

Free staff parking

Wellbeing EAP

Staff discounts

Job summary

New Forest Hotels in Lyndhurst is seeking a proactive Hotel Receptionist to join Forest Lodge Hotel on a part-time basis. You will provide a warm, professional front desk experience at the Forest Lodge Hotel in Lyndhurst, working around 30 hours per week including evenings, weekends and bank holidays.

We offer 28 days holiday per year (plus a duvet day on your birthday for contracted roles), plus career development opportunities, free staff parking and access to wellbeing support and staff

Qualifications

• A confident telephone manner
• Motivation towards meeting set targets and goals
• A practical and confident approach to problem-solving
• A strong work ethic and willingness to learn

Responsibilities

• A confident telephone manner
• Motivation towards meeting set targets and goals
• A practical and confident approach to problem-solving
• A strong work ethic and willingness to learn

Skills

Telephone etiquette

Customer service

Hospitality mindset

Flexible hours

Own transport

Job description

We currently have an exciting opportunity for a Hotel Receptionist to join our team based at Forest Lodge Hotel in Lyndhurst. Joining us on a parttime, permanent basis you will receive a competitive salary of£14.24 per hour.

At New Forest Hotels our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.

As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:

Core Values

• Be BRAVE, take ownership
• Collaborate together as a TEAM
• Develop, NURTURE and care
• Be OPEN and communicate honestly

Benefits

• 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
• Fantastic career development and training opportunities
• Free staff parking
• Hospitality Action Wellbeing EAP, TiPJAR
• Discounts to local attarctions and across our Collection

Responsibilities

• A confident telephone manner
• Motivation towards meeting set targets and goals
• A practical and confident approach to problem-solving
• A strong work ethic and willingness to learn

Ideal Candidate

• Be full of energy and enthusiasm with a personality to match
• Be passionate about hospitality and delivering an exceptionally high standard of service to customers
• Be available to work around 30 hours per week including evenings, weekends and bank holidays
• Have your own transport as public transport links are limited

Are you the one?