Restaurant Host

Lime Wood Group Ltd.; United Kingdom; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Meals on duty

35% discount on food, beverages &

Take home goods – cost price

Perkbox – employee discount scheme

Range of learning & development机会

Job summary

Lime Wood Group Ltd. in Lyndhurst, England is seeking a friendly Host to greet guests and connect guests with all food and beverage services. The role emphasizes delivering a welcoming experience and coordinating across departments to ensure guests are comfortable.

No prior experience is required, but any guest-focused/service background is advantageous. You will work approximately 35 hours over 4 days, including evenings and weekends, with full training provided.

Qualifications

• No previous experience required; but hospitality or guest-facing experience is advantageous.
• Strong communication and interpersonal skills.
• Ability to remain friendly and professional in a fast-paced environment.

Responsibilities

• Provide a warm greeting to all guests.
• Connecting all food & beverage services with regards to guests whereabouts.
• Ensuring adequate seating is available to guests, guiding them to reserved area's or to their restaurant table.
• Offer to take and store away guest's coats and belongings. Always ensuring that all items are stored securely.
• Proactive and adaptable to any situations that may occur. Always ensuring guest satisfaction.
• Gain an understanding of all services Lime Wood can provide, including private dining options and our kitchen table experience.
• Work collaboratively with all staff, stepping in to support with any tasks as/when required.

Skills

Guest focus

Customer service

Communication

Team player

Education

No formal qualifications required

Job description

Hours: 35hours over 4 days. includes evenings & weekends

We are currently looking for a passionate and customer focused Host to join our team at our award-winning hotel, Lime Wood.

Lime Wood is a 33-bedroom boutique country house set in the heart of the New Forest National Park. It is laid-back 5* luxury at its best, with Chefs Angela Hartnett and Luke Holder at the helm of the kitchen and a wellness spa within the grounds. The front desk is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.

Why join us?

We give our teams a great place to work that is fun, professional, and just little bit different.

At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.

Perks & Benefits:

• Meals on duty – We are an ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods – cost price.
• Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
• Range of learning & development opportunities

Plus, much more…

To view our full range of perks, visit our 'Why join us' section on our career's webpage: jobs.limewoodhotel.co.uk/whyjoinus

About the role:

As a Host, you will be encouraged to provide a fun dining, not fine dining experience to our guests. You will provide the link between all food and beverage departments, ensuring our guests are greeted and made to always feel welcome.

Responsibilities include, but not limited to:

• Provide a warm greeting to all guests.
• Connecting all food & beverage services with regards to guests whereabouts.
• Ensuring adequate seating is available to guests, guiding them to reserved area's or to their restaurant table.
• Offer to take and store away guest's coats and belongings. Always ensuring that all items are stored securely.
• Proactive and adaptable to any situations that may occur. Always ensuring guest satisfaction.
• Gain an understanding of all services Lime Wood can provide, including private dining options and our kitchen table experience.
• Work collaboratively with all staff, stepping in to support with any tasks as/when required.

About you:

No experience is required. Any previous exposure to a guest focused/service role is advantageous. We are seeking a candidate who will enjoy interacting with a variety of people every day. Being able to work on your feet throughout your shift is required. Full training will be provided.

We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice, for more information visit hotelierscharter.org.uk