Food and Beverage Assistant

New Forest Hotels; Lyndhurst; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Staff discounts

Pension scheme

Career development

Discounts on local attractions

TiPJAR

EAP

Job summary

New Forest Hotels in Lyndhurst, Hampshire, is seeking a Food and Beverage Assistant to support dining operations, deliver friendly service, and help maintain a clean, efficient venue.

The role offers casual, permanent status with hourly pay between £11.77 and £14.24 including holiday accrual, plus service charge, and staff discounts across our New Forest Collection.

Qualifications

• Prior experience in a similar role within the catering or hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail and a proactive attitude.
• Food hygiene certification is desirable.

Responsibilities

• Providing excellent customer service to all guests dining at our establishment
• Assisting with food and drink orders, ensuring accuracy and timeliness
• Setting up dining areas and maintaining cleanliness throughout shifts
• Collaborating with kitchen staff to ensure smooth food delivery
• Handling guest inquiries and resolving any issues promptly
• Following health and safety guidelines at all times

Skills

Customer service

Communication

Hospitality experience

Attention to detail

Food hygiene certification

Job description

Food and Beverage Assistant

Location: Lyndhurst, Hampshire, United Kingdom

Salary: £11.77to £14.24per hour including holiday accrual, plus service charge.

Job Type: Casual, Permanent

About Us:

We are a leading establishment within the New Forest Collection, dedicated to providing exceptional hospitality experiences in the heart of Lyndhurst, Hampshire.

Role Overview:

As a Food and Beverage Assistant, you will play a vital role in ensuring the smooth operation of our dining facilities. You will assist in delivering high-quality service to our guests and maintaining the overall efficiency of our food and beverage operations.

Key Responsibilities:

• Providing excellent customer service to all guests dining at our establishment


• Assisting with food and drink orders, ensuring accuracy and timeliness


• Setting up dining areas and maintaining cleanliness throughout shifts


• Collaborating with kitchen staff to ensure smooth food delivery


• Handling guest inquiries and resolving any issues promptly


• Following health and safety guidelines at all times

Qualifications:

• Prior experience in a similar role within the catering or hospitality industry


• Excellent communication and interpersonal skills


• Ability to work effectively in a fast-paced environment


• Strong attention to detail and a proactive attitude


• Food hygiene certification is desirable

Benefits:

• Competitive hourly wage


• Opportunities for career development and progression


• Staff discounts on dining and accommodation within our collection


• Discounts on local partner attractions


• TiPJAR


• Hospitality Action EAP


• Pension scheme


• A supportive and inclusive work environment

If you are passionate about hospitality and eager to contribute to a dynamic team, we would love to hear from you.