Forest Hotel Receptionist – Guest‑Focused, Flexible Shifts

New Forest Hotels; Beaulieu; On-site; GBP 21,000 - 25,000; Full time

Job summary

New Forest Hotels in Beaulieu is seeking a full-time Hotel Receptionist to welcome guests and handle check-in/check-out with warmth. The role covers early and late shifts, with duties including reservations, guest communication and promoting local experiences.

You should be reliable, friendly and enjoy guest interaction. Experience with Rezlynx is a bonus, but most importantly you cooperate with a close-knit team to deliver standout service while supporting sustainability goals.

Qualifications

• Experience in a similar hotel receptionist role preferred (Beaulieu area a plus).
• Reliable, bubbly personality with strong guest focus and communication.
• Willingness to cover early and late shifts and assist with dining bookings.

Responsibilities

• Check guests in and out and allocate rooms.
• Carry out room checks.
• Communicate with hotel departments.
• Take dinner and breakfast bookings.
• Share knowledge of local area.
• Assist with serving drinks and afternoon teas when required.

Skills

Customer service

Team player

Reliable

Guest interaction

Tools

Rezlynx

Job description

New Forest Hotels in Beaulieu is seeking a full-time Hotel Receptionist to welcome guests and handle check-in/check-out with warmth. The role covers early and late shifts, with duties including reservations, guest communication and promoting local experiences.

You should be reliable, friendly and enjoy guest interaction. Experience with Rezlynx is a bonus, but most importantly you cooperate with a close-knit team to deliver standout service while supporting sustainability goals.