Receptionist / Facilities Assistant

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading medical charity in London is seeking a Facilities / Reception Assistant to support their operations. This role is ideal for entry-level candidates looking to gain experience in a professional environment, offering full-time hours and a competitive hourly wage. Responsibilities include managing visitor interactions, handling calls, and supporting the facilities help desk. The position promises a dynamic work culture with various employee benefits.

Benefits

28 days holiday

Retailer discounts

Free eye care vouchers

Weekly pay

Access to well-being platforms

Qualifications

• Experience in a Facilities/help desk environment is essential.
• Experience in a customer-facing role is essential.
• Ability to build strong working relationships.

Responsibilities

• Answering calls and forwarding to the correct contact.
• Meeting and greeting visitors in a professional manner.
• Booking and scheduling meeting rooms.

Skills

Customer service

Multitasking

IT skills

Organizational skills

Teamwork

Tools

Word

Outlook

Excel

Job description

The West End team at Office Angels is recruiting for a Temporary Reception / Facilities Assistant to join an award-winning medical governing body client on a temporary to permanent basis.

Job Details

• Location: Euston, London
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 764951d8d118
• Job Views: 2
• Posted: 21.05.2025
• Expiry Date: 05.07.2025

Job Description

The role involves supporting facilities and reception services at large corporate offices in Euston. It is an excellent opportunity for an entry-level candidate to gain experience in a respected charity organization. The candidate must be available to start immediately and commit fully.

Preferred but not essential: a valid DBS Certificate, which Office Angels can obtain before start date.

Position Details

• Role: Facilities / Reception Assistant
• Company: Medical Governing Body / Medical Charity (regulates Doctors in the UK)
• Hours: Full time, Monday to Friday, 08:00 to 16:00
• Salary: £14.00+ per hour
• Benefits: 28 days holiday, retailer discounts, free eye care vouchers, incentives

Key Responsibilities

• Answering and forwarding calls
• Resolving queries and escalating issues
• Greeting visitors professionally
• Booking meeting rooms
• Supporting the help desk and responding to tickets
• Maintaining security systems
• Organising catering and meetings, supporting video/audio equipment
• Managing visitor records and access badges
• Managing rotas and maintaining equipment records
• Conducting health and safety checks and supporting ad-hoc duties

Knowledge, Skills, and Experience

Candidates should have experience in a facilities/help desk environment and customer-facing roles. Skills include report writing, good IT skills (Word, Outlook, Excel), relationship building, teamwork, multitasking, organization, and enthusiasm. Benefits include weekly pay, mobile time-sheet access, annual leave, discounts, and well-being support.

If interested, please apply online or send your CV directly to the Office Angels West End team.

Note: All applications will be contacted within 5 working days. Due to high volume, no calls please. Office Angels is an equal-opportunities employer and provides reasonable adjustments upon request.