Route Property & Facilities Manager

TN United Kingdom; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the transport sector is seeking a Route Property & Facilities Manager in London. This role involves managing retail activities, ensuring compliance with regulations, and enhancing building performance through strategic planning and effective budget management. Ideal candidates will have a degree and relevant professional qualifications, along with proven facilities management experience.

Qualifications

• Degree-level education or equivalent required.
• Professional qualifications like MRICS or MBIFM preferred.
• Experience in facilities management is essential.

Responsibilities

• Manage day-to-day retail activities and compliance.
• Prepare and control income and expenditure budgets.
• Develop strategies to enhance building performance.

Skills

Facilities management

Budget management

Health and Safety compliance

Customer experience improvement

Strategic planning

Education

Degree-level education or equivalent

Relevant professional qualification (e.g., MRICS, MBIFM)

H&S qualifications (e.g., NEBOSH General Certificate)

Job description

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Route Property & Facilities Manager, London

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Client:

Network Rail

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9ad24efab46e

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Brief Description: The role involves the day-to-day management of retail activities within the Managed Station that interfaces with Network Rail infrastructure. It includes operations and maintenance of retail properties within a designated route or area, ensuring compliance with safety and environmental regulations.

About the role (External):

1. Manage the utilisation, control, maintenance, and renewal of the region/route’s workplaces and assets according to relevant standards or best practices.
2. Collaborate with regional/route colleagues to develop strategic plans aligning with company requirements for both immediate and long-term performance of buildings.
3. Prepare, manage, and control income and expenditure budgets.
4. Assess, develop, and implement revenue and capital investment initiatives to enhance building performance and value.
5. Gather data and report on building performance metrics such as income, expenditure, market demand, and space utilisation, following government benchmarking standards.
6. Assist in developing and maintaining the facilities management contract to ensure reliable, cost-effective, and welcoming services.
7. Work with internal teams to improve the facilities management contract focusing on customer experience and financial performance.
8. Ensure workplace environment and facilities comply with health, safety, diversity, and inclusion policies through effective contract management and audits.
9. Advise on expenditure related to maintenance and renewal to stay within budget and strategic guidelines.
10. Develop strategies to increase efficiency, reduce operating costs, improve sustainability, and enhance customer satisfaction.
11. Build and maintain relationships across the business, sharing best practices and engaging with customers and strategic sourcing teams.
12. Stay informed about industry trends and incorporate best practices to improve estate management.
13. Manage complex estate issues such as acquisitions, disposals, lease renewals, and rent reviews effectively and within budget.
14. Set objectives and prepare detailed reports and recommendations to ensure delivery of business priorities and strategies.

Job Skills, Experience, and Qualifications:

• Degree-level education or equivalent
• Relevant professional qualification (e.g., MRICS, MBIFM)
• Knowledge of Landlord & Tenant Law
• H&S qualifications (e.g., NEBOSH General Certificate)
• Proven facilities management experience
• Understanding of policies related to office accommodation