Receptionist Coordinator Deepdale

Smart Dental Care; Preston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Smart Dental Care is seeking an experienced Dental Receptionist for Deepdale Dental Centre in Preston. The role combines front-of-house administration with patient care coordination, initially 16 hours per week on Monday and Friday. There is potential for additional hours as the practice grows.

You will welcome patients, manage appointments, recalls, and communication with the dental team, delivering a friendly, organised and professional patient experience.

Qualifications

• Experience in dental reception or patient coordination.
• Excellent communication and customer service skills.
• Confidence using dental software and managing appointments.
• Strong organisational skills and attention to detail.

Responsibilities

• Welcome patients and provide front-of-house service.
• Coordinate appointments, enquiries and follow-ups.
• Manage diaries, recalls and surgery availability.
• Support patients throughout their treatment journey.
• Handle calls, emails, payments and patient records.

Skills

Communication

Customer service

Organisation

Attention to detail

Professional attitude

Patient care

Tools

Dental software

Job description

Are you an experienced Dental Receptionist who enjoys working with patients and would like to develop your skills in patient care coordination? We're looking for a friendly, organised and enthusiastic individual to join our team at Deepdale Dental Centre, Preston, in a varied role combining dental reception with patient coordination responsibilities. Initially working 16 hours per week across Monday and Friday, this position offers the potential for additional days and hours in the future as the needs of the practice develop.

What You'll Be Doing

• Welcoming patients and providing excellent front-of-house service.
• Coordinating appointments, treatment enquiries and patient follow-ups.
• Managing busy appointment diaries, recalls and surgery availability.
• Supporting patients throughout their treatment journey.
• Handling telephone calls, emails, payments and patient records.
• Working closely with our dentists and clinical team to ensure a smooth patient experience., If you're an experienced Dental Receptionist looking for a rewarding part-time opportunity with the potential to develop into a broader patient coordination role, we'd love to hear from you.

Requirements

• Previous experience in dental reception or patient coordination.
• Excellent communication and customer service skills.
• Confidence using dental software and managing appointments.
• Strong organisational skills and attention to detail.
• A positive, professional attitude and a genuine passion for patient care.

With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private., As part of Smart, a family-owned, clinically led group with over 100 surgeries across 30 dental practices, you'll have access to training, professional development and opportunities to grow your career.

Part-Time \ Monday & Friday \ 16 Hours Per Week \ Potential for Additional Hours