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Receptionist (Bank)

TN United Kingdom

Sutton Coldfield

On-site

GBP 20,000 - 30,000

Full time

19 days ago

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Job summary

An established private hospital is seeking a flexible and experienced Receptionist to join their dedicated team. This role involves welcoming patients, managing the hospital switchboard, and ensuring compliance with NHS processes. The ideal candidate will possess excellent communication skills and a strong background in customer service, along with good PC skills. With competitive pay and a comprehensive benefits package, this is a fantastic opportunity for those looking to make a meaningful impact in a healthcare setting. If you thrive in a dynamic environment and enjoy working with people, we encourage you to apply.

Benefits

35 days annual leave
Employer and employee contributory pension
Discount and cashback rewards
Free Bupa wellness screening
Private medical insurance
Life assurance

Qualifications

  • Experience in a customer service environment is essential.
  • Ability to work on own initiative as well as part of a team.

Responsibilities

  • Welcoming and registering patients with accurate information.
  • Managing the hospital switchboard efficiently and professionally.

Skills

PC Skills
Communication Skills
Customer Service Experience
Information Management Systems

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

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Receptionist | Administration | Private Hospital | Competitive Salary | Adhoc/Bank basis | Sutton Coldfield

Spire Little Aston Hospital are looking for a flexible and experienced Receptionist to join their established team. The suitable candidate must be able to be flexible between the hours of 06:00 – 21:00 Monday - Friday with occasional Saturdays and Sundays.

This is a on a Bank / Adhoc basis.

Duties and Responsibilities

  • Welcoming, registering, including the accurate collection of credit card details and patient information.
  • Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
  • Compliance with NHS forms and processes.
  • Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
  • Discharge of patients onto computer system ensuring accuracy of all information.
  • Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
  • Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

  • A personable individual with the ability to work on own initiative as well as part of a team
  • Good basic PC skills, including Word, Excel and Outlook
  • High degree of accuracy in administration
  • Great communication skills at all levels
  • Experience in a customer service environment
  • Experience with information management systems

Working Hours: 06:00 – 21:00 Monday - Friday with occasional Saturdays and Sundays

Contract Type:Bank

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

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