Mobile Cover Receptionist

LAH Property Marketing; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading property marketing company in Birmingham is seeking a Mobile Cover Receptionist. This role involves providing professional reception cover, managing visitor interactions, and ensuring a welcoming environment for clients and tenants. Ideal candidates will possess excellent customer service skills and a proactive attitude. Flexibility and the ability to handle pressure are essential, along with strong communication skills. Join a dynamic team and contribute to maintaining a positive reception experience.

Qualifications

• Knowledge of building/facilities management is a plus.

Responsibilities

• Provide seamless temporary reception cover.
• Greet and manage visitors professionally.
• Submit weekly reports on site activity.

Skills

Positive attitude

Excellent customer service

Strong communication

Flexibility

PC literacy

Job description

Department: Temporary Cover Receptionist

Location: Birmingham

Compensation: £12.60 / hour

Description

We are seeking a Mobile Cover Receptionist to provide flexible and professional reception cover in Birmingham. This role involves representing our organization positively and ensuring a welcoming environment for clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, managing the reception area and meeting expectations
• Greet and manage visitors in a friendly and professional manner
• Represent stakeholders with a knowledgeable approach
• Manage couriers, post, and deliveries
• Perform general administration tasks
• Submit weekly reports on site activity

Building Management

• Develop relationships with clients, agents, and contractors
• Maintain an impeccable reception area
• Keep vacant spaces presentable for viewing
• Collaborate with property and facilities managers
• Report and manage issues appropriately
• Prioritize building security
• Proactively solve problems

Additional Tenant Experience

• Familiarize yourself with local amenities and site notes
• Support promotional events and added value initiatives

Skills, Knowledge, and Expertise

• Positive attitude and proactive approach
• Flexibility, adaptability, and team spirit
• Calmness under pressure
• Excellent customer service skills
• Immaculate presentation and engaging demeanor
• Strong communication skills
• PC literacy and social media competence
• Knowledge of building/facilities management is a plus