Receptionist (Bank)

TN United Kingdom; Bournemouth; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading healthcare charity is seeking a part-time Receptionist for its Bournemouth Hospital. In this role, you will be the first point of contact for patients, ensuring they feel welcomed and supported. You will utilize your exceptional communication and customer service skills to assist visitors and manage appointments effectively.

Benefits

Holiday leave in line with the Working Time Directive

Access to Pension Scheme

Discounted gym membership at £25.00/month

Qualifications

• Excellent communication, IT, and keyboard skills required.
• Experience in healthcare administration or reception is preferred.

Responsibilities

• Help visitors feel comfortable when they arrive.
• Answer phone inquiries and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer service

Education

Experience in healthcare administration or reception

Job description

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Receptionist
Nuffield Health Bournemouth Hospital | Customer | Bank Contract | Part time |

£12.33 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. As the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, this role is for you.

As a Receptionist at our Bournemouth Hospital, you'll need excellent communication, IT, and keyboard skills. You should be able to explain sensitive or complicated information clearly, sympathetically, and understandably. Experience in healthcare administration or reception is preferred.

Responsibilities of a Receptionist:

• Help visitors feel comfortable when they arrive at your department
• Use empathy and customer service skills to build positive relationships
• Answer phone inquiries and book appointments
• Welcome patients in person and direct them to the appropriate areas
• Collaborate with colleagues to ensure smooth department operations
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

About Nuffield Health Bournemouth Hospital

We aim to provide high-quality private healthcare with a wide range of medical and surgical services. Our hospital is located near Bournemouth's town centre and features state-of-the-art diagnostic equipment. We specialize in orthopaedics, cosmetic surgery, diagnostic scanning, and men's and women's health.

Benefits and Application

Join Nuffield Health and shape your future. We offer a benefits package including holiday leave in line with the Working Time Directive, access to our Pension Scheme, and discounted gym membership at £25.00/month.

If you're interested, apply now. We review applications as they come in and may close the advert early if we receive a high volume of applications. Apply promptly to be considered for this role.