Receptionist and Data Assistant

John Taylor High School; Corringham CP; Presencial; GBP 21 000 - 26 000; Tempo integral

Resumo da oferta

John Taylor High School is seeking a friendly receptionist to join the front-of-house team. You will welcome visitors, manage calls and messages, and support students, families and staff to ensure a smooth day-to-day operation of the school.

The role emphasizes professional communication, confidentiality and effective record-keeping, with a strong focus on delivering excellent service in a busy school environment.

Qualificações

• Experience in a receptionist, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• Strong ICT skills.
• Professional, approachable and committed to providing excellent service.
• Able to maintain confidentiality and handle sensitive information appropriately.
• Passionate about supporting positive outcomes for young people.

Responsabilidades

• Provide a professional reception service, welcoming visitors and managing calls, enquiries and messages.
• Maintain accurate records, databases and confidential information in line with school procedures.
• Coordinate meetings, room bookings and post and office resources.
• Ensure that parent and pupil enquiries are communicated to the correct parties in line with school procedures.

Conhecimentos

Communication

Interpersonal skills

ICT skills

Organisational skills

Confidentiality

Customer service

Front-of-house experience

Descrição da oferta de emprego

We are looking for a receptionist to join our dedicated team, providing a first-class front-of-house service and ensuring visitors, families and professionals receive a warm and positive welcome. This is a rewarding opportunity to become an integral part of a friendly and established team within a school setting, helping to ensure the smooth day-to-day running of the school while supporting students, families and colleagues. As our receptionist, you will be the first point of contact for visitors, families and external professionals, creating a welcoming and professional environment. You will play a key role in managing enquiries, coordinating communications, maintaining records and supporting the efficient operation of the service.

• Providing a professional reception service, welcoming visitors and managing calls, enquiries and messages.
• Maintaining accurate records, databases and confidential information in line with school procedures.
• Coordinating meetings, room bookings and post and office resources.
• Ensuring that parent and pupil enquiries are communicated to the correct parties in line with school procedures.
• Experience in a receptionist, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• Strong ICT Skills
• Professional, approachable and committed to providing excellent service.
• Able to maintain confidentiality and handle sensitive information appropriately.
• Passionate about supporting positive outcomes for young people.
• Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974