Receptionist

Renaissance Education; Gloucester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Renaissance Education in Gloucester is looking for a friendly Receptionist to be the welcoming face of our specialist therapeutic school. You will manage the school reception, respond to enquiries, provide high-quality administrative support, and coordinate diaries and appointments.

You will work closely with the Headteacher and Senior Leadership Team to ensure the smooth day-to-day operation of the school, maintain pupil records, support safeguarding, and deliver outstanding customer service in

Skills

Professional demeanor

Friendly service

Communication skills

Job description

Are you organised, professional and passionate about making a positive first impression? Renaissance Education is looking for a friendly and proactive Receptionist to become the welcoming face of our specialist therapeutic school. As the first point of contact for pupils, families, visitors and professionals, you'll play a key role in creating a warm, safe and supportive environment while ensuring the smooth day-to-day operation of the school office.

This is a varied and rewarding role where no two days are the same. You'll manage the school reception, respond to enquiries, provide high-quality administrative support, maintain accurate pupil records, coordinate diaries and appointments, support admissions and transport arrangements, and work closely with the Headteacher and Senior Leadership Team to ensure the school runs efficiently. Your professionalism, excellent communication skills and ability to prioritise competing demands will make you an invaluable member of the school community.

Working in a specialist setting, you'll build positive relationships with children, families, colleagues and external agencies, ensuring every interaction reflects our values of kindness, respect and professionalism. You'll also play an important role in maintaining confidentiality, supporting safeguarding procedures and contributing to the wider life of the school through collaboration, flexibility and a commitment to outstanding service.

We're looking for someone who thrives in a busy environment, enjoys helping others and takes pride in delivering exceptional customer service. In return, you'll join a supportive and ambitious organisation that values teamwork, continuous professional development and the contribution every member of staff makes to improving outcomes for children and young people. If you're looking for a role where you can make a meaningful difference every day, we'd love to hear from you.

In return, you will join a supportive and forward-thinking organisation that values its staff and invests in their development. You will have access to continuous professional development (CPD), regular professional growth opportunities, breakfast briefings, relevant training and opportunities to share best practice as part of a collaborative team.

Successful applicants will be required to demonstrate their commitment to safeguarding and child-centred practice throughout the recruitment process and during their employment with Renaissance Education.