Receptionist and Administrative Assistant

Hillingdon Manor School; Stapleford; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Life Assurance

Pension scheme

Wellbeing support

Flexible Benefits Platform (Vista)

Cycle to Work Scheme

Electric Car Purchase Scheme

Critical illness cover

Family Growth Support

Job summary

Hemlock Stone School in Stapleford, Nottinghamshire, is hiring a Receptionist and Administrative Assistant. You’ll deliver a professional, friendly reception and provide efficient administrative support to the Office Manager and staff. The role requires strong customer service, safeguarding awareness and excellent organisation.

Start: November 2026. Salary is competitive and pro rata details are provided in the job spec. This is a permanent position, 37.5 hours per week, Monday to Friday.

Qualifications

• GCSE Maths and English Grade 4 or above required.
• At least three years' experience working within an office environment.
• Strong IT skills including Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Welcoming visitors and handling enquiries at the reception.
• Managing reception activities, calls, emails and enquiries.
• Supporting sign-in procedures and safeguarding requirements.
• Maintaining school diaries, calendars and admin systems.
• Preparing correspondence, documents and reports.
• Assisting with data entry, filing and general admin tasks.
• Managing post, deliveries and stationery.

Skills

GCSE Maths/English 4+

Office experience

IT skills (MS Word/Excel/Outlook/Power

Education

GCSE Maths & English 4+

Job description

Hemlock Stone School

• Stapleford
• Permanent

Salary: £25,000 per annum

Hours: 37.5 hours per week, Monday - Friday

At OFG we believe creating a better work life balance

Job Title: Receptionist and Administrative Assistant
Location: Hemlock Stone School, Stapleford, Nottinghamshire, NG9 8GA
Hours: 37.5 hours per week | Monday to Friday | 8.30am - 4pm
Salary: £25,000 per annum
(not pro rata)
Contract: Permanent | Term Time Only
Start: November 2026
UK applicants only – no sponsorship available

About the Role

At Hemlock Stone School, we provide a nurturing and supportive environment for children and young people with autism and complex needs. We believe every interaction matters, and as our Receptionist & Administrative Assistant, you'll play a vital role in creating a positive first impression for pupils, families, visitors and professionals alike.

This is much more than a reception role. You'll be at the heart of our school community, helping to ensure the smooth day-to-day running of the school while supporting our staff team to deliver exceptional outcomes for our pupils.

As the first point of contact for the school, you'll provide a professional, friendly and efficient reception and administrative service. From welcoming visitors and managing enquiries to supporting key school processes, you'll help create an organised, safe and welcoming environment where pupils can thrive.

What you’ll be doing:

• Welcoming visitors, parents, professionals and contractors to the school.
• Managing reception activities, telephone calls, emails and enquiries.
• Supporting visitor sign-in processes and ensuring safeguarding procedures are followed.
• Maintaining school diaries, calendars and administrative systems.
• Preparing correspondence, documents and reports.
• Supporting attendance processes, including absence follow-up calls.
• Assisting with data entry, filing, photocopying and general office administration.
• Managing incoming and outgoing post, deliveries and stationery supplies.
• Supporting the Office Manager and wider school team with administrative tasks.
• Helping maintain an organised, professional and welcoming reception environment.

Who we’re looking for:

We're looking for a personable, organised and proactive administrator who enjoys working with people and takes pride in delivering excellent customer service.

• GCSE Maths and English Grade 4 or above required
• At least three years' experience working within an office environment.
• Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
• The ability to remain calm and professional when handling sensitive or challenging enquiries.
• Strong organisational skills with the ability to prioritise competing tasks.
• A professional, welcoming and customer-focused approach.
• The ability to maintain confidentiality and handle sensitive information appropriately.
• Empathy and understanding for children and young people with additional needs.

About Us

Hemlock Stone School in Stapleford, Nottinghamshire opened in March 2026, and caters for up to 66 pupils, providing a specialist learning environment for young people with Autism Spectrum Conditions (ASC) and Complex Needs.

For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care.

We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Why Join Us?

We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference.We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

• Life Assurance
• Pension scheme with options to increase contributions
• “Your Wellbeing Matters” – mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
  • Health, wellbeing and insurance benefits
  • Hundreds of UK and international discounts
  • Cycle to Work Scheme & Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Wherever you work – whether in a city location or one of our more rural settings – you’ll be part of one dynamic family, aiming high and dreaming big, and helping the people we work with achieve their own personal goals

Salary: From £39,000 per annum (depending on experience)

Hours: 37.5 hours per week, Monday to Friday

With amazing teams working across our family of brands – Acorn Education, Options Autism, Momenta Connect and Blenheim Schools– we offer a huge range of exciting career opportunities.

Meeting the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps.

Supporting autistic pupils to value their uniqueness and access the world in their own way.

At Momenta Connect we support young people to overcome barriers and engage with education.

We are committed to enabling outstanding futures for all children through a portfolio of inclusive, high-quality independent and international schools.