Receptionist and Admin Assistant

Bridgwater & Taunton College Trust; Minehead; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Reward Scheme

Employee Assistance Programme

On-site gym facilities

Job summary

West Somerset College in Minehead, under Bridgwater & Taunton College Trust, seeks a friendly Receptionist and Administration Assistant. The role covers front-of-house duties and broad admin support during term-time with INSET days, 35 hours per week across 39 weeks a year, with a starting salary of £20,982.01 per annum.

You’ll greet students and visitors, manage calls and admissions processes, maintain records, and assist with events and communications while supporting a busy school office.

Qualifications

• A minimum of 5 GCSEs at Grade 4/C or above, including English and Maths (or equivalent).
• Strong communication and IT skills with ability to handle multiple tasks.

Responsibilities

• Act as first point of contact for visitors and callers.
• Provide reception cover and maintain a welcoming environment.
• Support student admissions, transitions and leavers' processes.
• Maintain accurate student records and administrative systems.
• Assist with College events, communications and general admin tasks.

Skills

Excellent communication

Customer service

Teamwork

Education

GCSEs including English and Maths

Tools

IT systems

Job description

Receptionist and Admin Assistant

35 hours per week | 39 weeks per year (term-time only + INSET days) | Permanent |BTCT Point 4, starting from £20,982.01 per annum (actual)

About West Somerset College

West Somerset College is a thriving and ambitious secondary school and sixth form set in the beautiful coastal town of Minehead. As the only secondary provider serving the West Somerset region, the College plays a vital role within its community and is committed to ensuring every student has the opportunity to succeed. West Somerset College offers a supportive and forward-thinking environment where staff are empowered to make a real difference, contribute to student success and develop their careers as part of a dedicated and passionate team.

About the Role:

We are seeking a friendly, organised and professional Receptionist and Administration Assistant to join our team. As one of the first points of contact for West Somerset College, you will play a key role in providing a welcoming and efficient service to students, parents, visitors and members of the wider community. Alongside reception duties, you will provide administrative support across a range of areas, helping to ensure the smooth day-to-day operation of the College.

Key responsibilities include:

• Acting as the first point of contact for visitors, parents and telephone enquiries.
• Providing reception cover and maintaining a professional, welcoming environment.
• Supporting student admissions, transitions and leavers' processes.
• Maintaining accurate student records and administrative systems.
• Assisting with College events, communications and general administrative tasks.
• Working collaboratively with colleagues to support the wider College community.

About You:

You will have excellent communication and customer service skills, strong attention to detail, and the ability to work effectively in a busy environment. A minimum of 5 GCSEs at Grade 4/C or above, including English and Maths (or equivalent qualifications), is required. You will also be confident using IT systems and committed to delivering a high-quality service to students, parents and colleagues.

What We Offer:

We care about our staff and are committed to creating a positive and supportive working environment. In addition to salary, we offer:

• Generous Local Government Pension Scheme with employer contributions of over 19%

• Employee Reward Scheme, including high street discounts and access to a staff wellbeing centre

• Employee Assistance Programme

• Access to on-site gym facilities at selected locations

The chance to make a meaningful difference to the lives and aspirations of young people across West Somerset.

Closing date for applications: Sunday 4th October 2026, at 11:59pm

We believe in hiring for potential and this means that we value individuals for the knowledge skills and experience that they have developed in every aspect of their lives. If you don’t feel that you meet all of the criteria listed in the person specification, we would still encourage you to apply.

We care about our staff and provide a number of benefits in addition to salary including a positive and supportive working environment, generous employer pension contribution, generous annual leave entitlement for all-year round staff, on-site gyms, free parking, access to a retail discounts platform and Employee Assistance Programme. Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you.

We truly believe that diversity of thought, culture, background and perspective secure the best outcomes for our students. We strive to build teams that represent our local communities and welcome applications from individuals who identify as members of an under-represented group and in particular individuals who identify as BAME, disabled or LGBT. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding Statement

Bridgwater & Taunton College Trust is dedicated to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share its commitment. Our mission is that all children achieve. This post is exempt from Rehabilitation of Offenders Act (1974). A comprehensive screening process will be undertaken on all applicants, which will include a check with the Disclosure and Barring Service (DBS).