Receptionist / Administrator - Bamboo spa - London

Salon & Beauty; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Bonuses

Job summary

Salon & Beauty in London is seeking a Receptionist / Administrator for Bamboo spa to manage bookings, greet clients, process payments, and coordinate with therapists.

The role includes supervising junior front desk staff, keeping schedules on time, maintaining logs and inventory, and delivering a warm, professional guest experience. Immediate start; full-time; 10:30 am to 11 pm.

Qualifications

• Experience in reception/administration roles
• Strong front desk and administrative skills
• Ability to manage bookings and client services

Responsibilities

• Schedule appointments via phone, email, and digital software; greet clients and verify forms; process payments and manage retail; coordinate with therapists and treatment rooms
• Direct junior front desk staff and monitor shift rotations; coordinate with therapists and managers to keep schedules on time; resolve guest complaints and document issues; maintain daily logs and inventory

Skills

Customer service

Scheduling

Communication

Leadership

Job description

Receptionist / Administrator - Bamboo spa - London

Salon & Beauty

1 September 2026

• 182 views

Managing Bookings & Client Services

• Scheduling: Book, change, and cancel appointments via phone, email, and digital software.
• Client Greeting: Welcome guests, give tours, and verify forms or health intake details.
• Billing: Process payments, handle gift cards, and manage retail sales.
• Coordination: Match client needs with available therapists and treatment rooms.

Supervising & Operational Duties

• Team Leadership: Direct junior front desk staff and monitor shift rotations.
• Staff Communication: Coordinate with therapists and managers to keep schedules on time.
• Problem Solving: Resolve guest complaints and document issues for management.
• Front Desk Upkeep: Maintain daily logs, inventory, and a clean reception area.

Experience

Required

Languages

• English - Advanced

Employment

Full-time

Schedule

10:30 am until 11 pm

Benefits

• Bonuses

Starting time

Immediate start!

297 Finchley Road, NW3 6DT, London

Salon & BeautyLondon