Receptionist / Administration Assistant - Gynaecology

Mid Cheshire Hospitals NHS Foundation Trust; Crewe; On-site; GBP 12,000 - 14,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a motivated Band 2 Clerical Assistant / Receptionist to join the Gynaecology Department at Leighton Hospital. The post holder will provide general administrative duties and front of house reception services for the busy Outpatient department.

The role requires excellent communication and organisational skills, a confident telephone manner, and good IT skills to support the team with a range of administrative tasks.

Qualifications

• Excellent communication and organisational skills are essential.
• Confident and pleasant telephone manner.
• Good IT skills and attention to detail are vital for handling administrative tasks.
• Ability to multitask and support busy Outpatient department.

Responsibilities

• Welcoming and receiving patients and visitors in the Gynaecology Outpatient Department.
• Booking patients in and out of clinics and inputting data.
• Answering telephone queries and managing care records.
• Coordinating reception duties and appointments to ensure smooth clinic operation.

Skills

Excellent communication

Organisational skills

Confident telephone manner

Good IT skills

Attention to detail

Multitasking

Tools

MS Office

Job description

We are looking for a motivated Band 2 Clerical Assistant / Receptionist to join our Reception Team in the Gynaecology Department at Leighton Hospital. The post holders will provide general administrative duties and front of house reception services for a busy Outpatient department.

We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner.

Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of administrative tasks.

The post is 22,5 hrs per week, Monday, Tuesday & Wednesday, 7.5hrs per day between 8.15am and 17.30pm., The post-holder will play an important role within the team to provide efficient and comprehensive administrative support to ensure the smooth running of the clinic coordinating / reception team and duties will include, but are not limited to, welcoming and receiving patients & visitors into the Gynaecology Outpatient Department, booking patients in and out of clinics, data inputting, telephone queries, care records management, booking appointments.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.