Administration Receptionist - Treatment Centre, Leighton

Mid Cheshire Hospitals; Crewe; On-site; GBP 19,000 - 23,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking an enthusiastic receptionist to join the Treatment Centre team at Leighton Hospital. You will manage patient reception, admissions, and appointment bookings, while providing courteous support to patients, families and staff.

The role requires excellent communication, strong organisation, and the ability to multitask in a busy environment, with flexible hours including evenings and weekends at Leighton Hospital in Crewe.

Qualifications

• Excellent communication skills and a confident, pleasant manner.
• Strong organisational skills with the ability to multitask.
• Experience in administrative reception duties is desirable.

Responsibilities

• Welcoming patients and visitors at reception.
• Admitting patients into the hospital system.
• Telephone and face-to-face queries; booking appointments.
• Preparing patient notes and information packs.
• Printing, filing and handling electronic referrals.
• Using The Trust Patient Recording System, E-referral, Solus, ESR and Office 365.
• Evening and weekend core hours.

Skills

Communication skills

Organisational skills

Attention to detail

Customer service

Tools

Office 365

ESR

Solus

Job description

A Vacancy at Mid Cheshire Hospitals NHS Foundation Trust.

The Treatment Centre at Leighton Hospital prides itself on providing high quality standards of care and is JAG Accredited and an approved Bowel Cancer Screening Centre.

The department currently operates 5 procedure rooms with modern airy patient areas at the Leighton site.

An exciting opportunity has arisen for an enthusiastic, dedicated and motivated colleague, to work closely with the clinic prep and scheduling team, performing administration and reception duties based in The Treatment Centre at our Leighton Hospital Site.

Role overview

We are looking for someone with excellent communication skills who possesses a confident and pleasant manner dealing with people over the telephone and face to face.

Excellent organisational skills, as well as a keen eye for detail and an ability to multitask are vital in this varied and busy role.

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K).

The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest

Main tasks and responsibilities

Daily tasks will be varied depending on the service needs and will include:

Welcoming patients, family members and visitors at reception. Admitting patients into the hospital system for their procedure, telephoning patients to confirm their attendance, booking appointments, dealing with patient’s queries, preparing patient notes, printing and making up of procedure information packs, preparing the post, filing, printing and approving electronic referrals on the hospital system.

Being able to work on your own initiative and demonstrating good organisational skills would be of a benefit.

The post holder will be using The Trust Patient Recording System,

E-referral, Solus, ESR and Office 365.

Flexible working is a requirement as evening and weekend working will be part of their core hours.

This advert closes on Wednesday 7 Oct 2026