Receptionist

David Lloyd Leisure Ltd; Worcester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free club membership

Food & drink discount

Discounts on activities

Career advancement

Wagestream pay on demand

Benefits suite

Job summary

David Lloyd Leisure Ltd in Worcester is seeking a friendly Receptionist to welcome members, manage queries and bookings, and maintain a pristine, brand-aligned reception area.

You will handle face-to-face and phone inquiries in a fast-paced environment, work as part of a collaborative team, and contribute to a premium guest experience through excellent service. A positive attitude and clear communication are essential.

Qualifications

• Has an overall passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and manage their queries and bookings.
• Handle face-to-face and telephone inquiries.
• Help maintain a clean, tidy reception area to brand standards.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

£13.00 p/h Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! Worcester With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.