Receptionist

The Methodist Church in Britain; Woolley; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Full training provided for first aid/​

Part-time schedule

Job summary

Hope Valley College is seeking a temporary reception and administration support role for the rest of the academic year. The post covers the school's reception, first aid duties, and medication administration from the student medical room located at reception.

It is a part-time, job-share post totaling 22.5 hours across three term-time days, including Mondays. The role focuses on being the first point of contact for visitors, callers and enquiries, with duties spanning sign-in, sign-out, diary

Qualifications

• High level of customer service.
• Effective communication with parents, students and staff.
• Initiative and organisation.
• Multi-tasking in a busy work environment.

Responsibilities

• First point of contact for enquiries by post, email and telephone.
• Provide professional reception service for internal and external visitors, including sign-in and sign-out and keeping appointments on time.
• Operate the switchboard and handle caller problems or route as needed.
• Assist staff and students with reception queries and direct them appropriately.
• Provide first aid to students, staff and visitors and administer medication.
• Maintain school diaries, calendars and room bookings.
• Keep reception, medical room and entrance area tidy and presentable.
• Manage outgoing post and prevent delays at reception.
• Organise and train student receptionists with pastoral teams.
• Administer the PFI helpdesk system and logged requests, including updates.

Skills

Customer service

Communication

Initiative

Multi-tasking

Job description

A temporary reception post at Hope Valley College for the rest of the academic year, covering the school's reception and administrative support. The work centres on being the first point of contact for visitors, callers and enquiries, and on first aid and medication from the student medical room, which sits at reception. The post is a job share with the current postholder, covering 22.5 hours across three term-time days, including Mondays. Visa sponsorship is not available.

What the job involves

• First point of contact for enquiries by post, email and telephone
• Professional reception service for internal and external visitors, including sign-in and sign-out and keeping appointments on time
• Operate the switchboard and resolve or redirect caller problems, liaising with staff
• Assist staff and students with reception queries, resolving or redirecting them
• Provide first aid to students, staff and visitors and administer medication
• Maintain school diaries, calendars and room bookings
• Keep the reception, medical room and entrance area clean, tidy and attractive
• Keep reception display boards and leaflet stocks up to date
• Administer outgoing post and stop deliveries being left in reception for long periods
• Organise and train student receptionists with the pastoral teams
• Administer the PFI helpdesk system and logged requests, including chasing updates (PFI schools only)

What’s required

Skills & knowledge

• High level of customer service
• Effective communication with parents, students and staff
• Initiative and organisation
• Multi-tasking in a busy work environment

Other

• Patient and compassionate
• Willing to take on the first aid and medication task

What’s offered

• Full training provided for the first aid and medication task