Receptionist

Artek Mentorship; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

Artek Mentorship is seeking a Receptionist to be the first point of contact for clients and visitors at their UK office. The role requires 2-3 years of experience in a similar position and excellent communication skills.

Responsibilities include greeting visitors, managing phone calls, and performing general administrative tasks. A professional demeanor and good IT literacy are essential, alongside strong organizational abilities. The position promotes a dynamic work environment in tech and professional development.

Qualifications

• 2-3 years’ experience in a reception, front-of-house, or customer service role.
• Excellent communication (verbal & written) and interpersonal skills.
• Good IT literacy, strong organizational ability.

Responsibilities

• Greet visitors/clients in a friendly, professional manner.
• Answer, screen and route incoming telephone calls.
• Maintain reception and waiting areas: cleanliness, order, supplies.

Skills

communication-skills

attention-to-detail

critical-thinking

Tools

Microsoft Office

telephone systems

booking software

Job description

About the Job

Experience 0 - 5 Yrs

Job type Full Time

Work preference office

Skills

• communication-skills
• attention-to-detail
• critical-thinking

Overview

Artek Services & Solutions is a UK-based firm that bridges recruitment, technology, and skills development. The company supports students and early career professionals, connecting them with employers and offering training, mentoring, and development services. Their services span software services, enterprise digital transformation, product innovation, mobile app development, business intelligence & analytics, cloud infrastructure and related technical solutions. Artek provides a dynamic, multi‑disciplinary environment at the interface of tech, recruitment, and professional development.

Role Purpose & Summary

The Receptionist acts as the first point of contact for visitors, staff, and external stakeholders, representing Artek’s brand, professionalism and values. With 2-3 years’ experience, you will be expected to handle duties with autonomy, maintain high standards, and contribute to efficient front‑office operations. You may also support administrative or office management tasks where relevant.

Key Duties & Responsibilities

• Greet visitors / clients in a friendly, professional manner; manage visitor check‑in, identity verification, issuing passes.
• Answer, screen and route incoming telephone calls; take messages or redirect appropriately.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Maintain reception and waiting areas: cleanliness, order, supplies (stationery, refreshments).
• Perform general administrative tasks: data entry, filing, scanning, photocopying, distribution of post / internal mail.
• Maintain visitor logs, staff directories, building access lists, security sign‑in logs.
• Assist with ad hoc tasks: scheduling, diary support, liaising with facilities / maintenance, ordering supplies.
• Act as a point of contact for basic enquiries; elevate more complex or sensitive issues.
• Suggest improvements to reception / front‑office processes and service levels.
• 2-3 years’ experience in a reception, front‑of‑house or customer service role.
• Excellent communication (verbal & written) and interpersonal skills.
• Professional, courteous, confident and welcoming manner.
• Good IT literacy: Microsoft Office (Outlook, Word, Excel), familiarity with telephone systems / booking software.
• Strong organisational ability; able to prioritise, multitask under pressure.
• Reliable, punctual, and proactive.
• Awareness of confidentiality and data protection (GDPR).