Receptionist

Total Facilities Recruitment Limited; Thorpe End; On-site; GBP 18,000 - 23,000; Full time

Job summary

Total Facilities Recruitment Limited is seeking a receptionist to join the front of house team at our Norwich site on a temporary contract. You will welcome tenants and visitors, support the reception area and perform admin tasks to ensure a five-star service.

The role involves coordinating room bookings, handling calls and emails, and liaising with Facilities Management. The position runs 7am–6pm, Monday to Friday.

Qualifications

• Experience in customer facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills.
• IT literate.
• DBS required.

Responsibilities

• Welcome tenants and guests and deliver five-star service.
• Answer calls and emails promptly.
• Assist occupants with queries and issue resolution.
• Sign in visitors and provide directions.
• Show tenants to available hot desks and meeting rooms.
• Book, prepare, and clear meeting rooms.
• Report issues to Front of House Manager and Facilities Management team.
• Keep front of house area tidy and stocked.

Skills

Customer facing

Excellent communication

IT literacy

DBS check

Temporary work experience

Job description

We are looking for a receptionist to work on a temporary contract on our site in Norwich. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Receptionist

Norwich

£12.71ph - 16.70ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities:

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate
• DBS REQUIRED