Receptionist

Southampton City Council; Southampton; Hybrid; GBP 9,000 - 13,000; Part time

Job summary

Southampton City Council is seeking a Receptionist/Admin Assistant to join the busy school office. You will be the first friendly face for children, parents, staff and visitors, delivering a warm, professional and efficient service while supporting day-to-day office operations.

The role requires strong administration, IT skills (Word/Excel), and the ability to handle multiple priorities in a busy environment. Experience with SIMS/Tucasi is desirable and safeguarding awareness is essential.

Qualifications

• Sound understanding of administration and practical experience in admin processes.
• Excellent written and verbal communication with a wide range of people.
• Warm, welcoming and professional with children, parents, colleagues and visitors.
• Excellent IT skills including Word and Excel.
• Ability to manage competing priorities and work under pressure.
• Safeguarding and confidentiality are essential in a school environment.
• Holds a First Aid qualification or is willing to undertake training.
• Experience using SIMS and Tucasi or willingness to learn.
• Maintains confidentiality at all times.

Responsibilities

• Provide warm, professional reception and administrative support in the school office.
• Manage front-desk tasks, phone calls and routine admin duties.
• Support safeguarding and confidentiality in daily operations.

Skills

Administration

Customer service

Teamwork

Organisational skills

Tools

SIMS

Tucasi

Job description

We are proud to serve a culturally rich and diverse learning community. We are looking to appoint an additional Receptionist/Admin Assistant to join our friendly and hardworking business team. Duties will include a wide range of reception and administrative tasks where no two days are the same.

We are looking for an exceptional team player to join our busy school office!

Are you organised, approachable and able to use your initiative? Do you enjoy working with people and thrive in a busy, varied environment?

Working in a school office is certainly not your typical 9–5 desk job!

Every day brings new challenges, and you will need to be confident managing competing priorities, multitasking and responding calmly to the unexpected. A positive attitude and the ability to work as part of a supportive team are essential.

As a key member of our school office team, you will be the first friendly and welcoming face that our children, parents, staff and visitors see. We are looking for someone who can provide a warm, professional and efficient service while ensuring the smooth day-to-day running of our busy school office.

We are looking for someone who:

• Has a sound understanding of administration and practical experience of administrative processes.
• Has excellent written and verbal communication skills and is confident communicating with a wide range of people.
• Is warm, welcoming and professional when dealing with children, parents, colleagues and visitors, both face-to-face and over the telephone.
• Has excellent organisational and IT skills, including experience using Microsoft Word and Excel.
• Is able to manage competing and conflicting priorities, work under pressure and use their own initiative.
• Can work effectively in an environment where interruptions and unexpected situations are part of everyday life.
• Is able to maintain a high level of accuracy and concentration when completing detailed work.
• Understands the importance of safeguarding and confidentiality within a school environment.
• Is a reliable and positive team player with a flexible approach to their work.
• Holds a First Aid qualification, or is willing to undertake training.
• Has experience of using SIMS and Tucasi, or is willing to learn.
• Understands and respects the importance of maintaining confidentiality at all times.

We can offer:

• An inclusive and welcoming learning community where every learner, both children and adults, is supported to thrive and achieve, regardless of their starting point.
• A happy, supportive and friendly working environment.
• A team that is committed to high expectations and standards.
• The opportunity to make a genuine difference to the daily experience of our children, families and wider school community.

Working hours:

Monday to Friday 12.30pm to 16.30pm

Closing date

27th September

Interview date

30th September 2026