Receptionist

Signature Care Homes; Parliament Hill; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

30 days annual leave + 8 bank holidays

Workplace pension

Free meals on shift

Life Assurance Scheme

Blue Light discount scheme

Refer A Friend £50 voucher + up to £1,

Purple Heart Award

Career training and development

Employee Assistance Programme

Cycle to work scheme

Study support

Long service awards

Job summary

Signature Senior Lifestyle is seeking a friendly Receptionist for our Highgate luxury care home. You will greet visitors, check IDs, and manage the visitors' book. You’ll answer phones, route calls, handle emails and perform admin tasks, including filing and database work.

You’ll also organize staff lunches and manage post for residents. The role is part-time with shifts 08:00–20:00 and alternate weekends. Benefits include generous annual leave, pension, free meals on shift, Life Assurance, and

Qualifications

• Experience in reception/front-of-house roles.
• IT literate with MS Office proficiency.
• Professional telephone manner and strong communication skills.

Responsibilities

• Greet visitors and manage the reception area to make a welcoming first impression.
• Check visitors' identities and sign in contractors.
• Answer and redirect calls, manage emails and faxes, and perform general admin duties.
• Coordinate staff lunch rotas and handle post/delivery duties for residents.

Skills

MS Office

Switchboard experience

Professional telephone manner

Excellent communication skills

Tools

MS Office

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Highgate. What you will do The reception area is your domain! You'll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You'll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors' book and the person's identity are checked as far as reasonably practicable, and that the contractors' log is signed by visiting workmen. You'll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You'll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves. What Signature offer

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You're a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

• From £13.45 per hour
• Shift times: Between 08:00-20:00. Alternate weekends required.
• Part time shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Walking - 25 minutes walking from East Finchley or Highgate train station
• Driving - 1.3 miles from nearest motorway / bypass