Hospitality Supervisor

Signature; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

From £14.10 per hour

Free meals on shift for staff working

Workplace pension

Life Assurance Scheme

Blue Light discount scheme

Refer A Friend £50 voucher and up to £

Job summary

Signature Senior Lifestyle in Highgate is seeking a Hospitality Supervisor to oversee non-clinical operations within the home, including Food & Beverage, Housekeeping and Activities/Events, to ensure daily living is supported with dignity and joy for residents.

You will lead planning and delivery of hospitality services, coordinate teams across departments, enhance dining presentation, maintain cleanliness standards, and support engaging activities while advocating resident choice and

Qualifications

• Experience in a similar hospitality role.
• Interest in supporting older people, including those with dementia or special needs.
• Strong organisational and leadership skills.
• Knowledge or hands-on experience with event planning or creative activities.
• Team player with a warm, compassionate approach.

Responsibilities

• Managing the planning and delivery of hospitality and wellbeing services across the home.
• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement.
• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service.
• Maintaining robust housekeeping standards for cleanliness and comfort.
• Planning and supporting activities that encourage creativity, movement, and social engagement.
• Advocating for resident choice and independence in everything you do.

Skills

Hospitality experience

Team leadership

Event planning

Compassionate approach

Job description

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Highgate and help shape an enriching daily life for our residents.

What Signature Offer

• From £14.10 per hour
• Shift times between: 07:00-21:00. Alternate weekends required.
• Full time Day shifts available (40 hours per week)
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - East FinchleyUndergroundnearest train station
• Walking - 30 minuteswalking from Highgatetrain station
• Driving - 1.3 miles from nearest motorway / bypass

Your Role at Signature

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

• Managing the planning and delivery of hospitality and wellbeing services across the home
• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
• Maintaining robust housekeeping standards for cleanliness and comfort
• Planning and supporting activities that encourage creativity, movement, and social engagement
• Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

What we’re looking for

Desired Qualifications and Skills:

• Experience in a similar hospitality role
• A genuine interest in supporting older people, including those with dementia or special physical needs
• Strong organisational and leadership skills
• Knowledge or hands‑on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus
• A team player with a warm, compassionate approach

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.