Hospitality Supervisor

Signature Senior Lifestyle Limited; Greater London; Hybrid; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Free meals on shift for staff

Life Assurance Scheme

Refer A Friend incentive

Career training and development

Employee Assistance Programme

Cycle to work scheme

Study support

Long service awards

Job summary

Signature Senior Lifestyle Limited in Highgate, London is seeking a Hospitality Supervisor to oversee and manage multiple non-clinical departments within our luxury care home. You will help deliver exceptional dining, housekeeping and activities, ensuring daily living is conducted with dignity and warmth.

We offer 40 hours per week on day shifts, a competitive starting wage from £14.10 per hour, generous annual leave and staff benefits including free meals on shift, life assurance and career

Qualifications

• Experience in a similar hospitality role.
• A genuine interest in supporting older people, including those with dementia or special physical needs.
• Strong organisational and leadership skills.
• Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus.
• A team player with a warm, compassionate approach.

Responsibilities

• Oversee hospitality and wellbeing services across the home.
• Lead and allocate team members to catering, cleaning, and resident engagement.
• Enhance dining experience with high service standards.
• Maintain robust housekeeping standards for cleanliness and comfort.
• Plan and support activities to encourage creativity and social engagement.
• Advocate for resident choice and independence.

Skills

Hospitality experience

People leadership

Event planning

Care for older people

Job description

Location Signature at Highgate, Highgate - N2 0BE

Closing date 19/09/26

Hours 40 hours per week

Your role at Signature

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Highgate and help shape an enriching daily life for our residents.

What you will do

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

• Managing the planning and delivery of hospitality and wellbeing services across the home
• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
• Maintaining robust housekeeping standards for cleanliness and comfort
• Planning and supporting activities that encourage creativity, movement, and social engagement
• Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

What Signature offer

• From £14.10 per hour
• Full time Day shifts available (40 hours per week)
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Walking - 30 minuteswalking from Highgatetrain station
• Driving - 1.3 miles from nearest motorway / bypass

Desired Qualifications and Skills:

Experience in a similar hospitality role

A genuine interest in supporting older people, including those with dementia or special physical needs

Strong organisational and leadership skills

Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus

A team player with a warm, compassionate approach

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.

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