BANK Receptionist

Signature Senior Lifestyle Limited; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free meals on shift

Life Assurance Scheme

Refer A Friend incentive

Career training and development

Employee Assistance Programme

Cycle to work scheme

Job summary

Signature Senior Lifestyle Limited is seeking a friendly Receptionist for our Caversham care home. You will welcome visitors, check identities and maintain the reception area to create a warm first impression.

You’ll answer calls, route messages, manage emails, and support admin tasks across the office. The role requires professional communication and MS Office literacy, with opportunities for training and development.

Qualifications

• Experience in front-of-house/reception is desirable.
• Strong communication and customer service skills are essential.
• Proficient in MS Office and basic IT literacy.

Responsibilities

• Greet visitors professionally and manage the visitors' book and identity checks.
• Answer and direct phone calls, record messages, and handle emails and faxes.
• Perform general admin tasks: filing, word processing, data entry and photocopying.
• Organise staff lunch rotas, receive/post handling, and assist senior staff as needed.

Skills

Front-desk experience

Excellent communication

Customer service

Tools

MS Office

Job description

Location Signature at Caversham, Caversham - RG4 6LB

Salary £13.45 per hour

Closing date 09/10/26

Hours BANK

Your role at Signature

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Caversham.

What you will do

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

What Signature offer

• £13.45 per hour
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Reading nearest train station
• Walking - 1.5 miles from nearest train station

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

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