Receptionist

David Lloyd Clubs Ltd; Norwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Clubs Ltd in Norwich is seeking a welcoming Receptionist to join Europe7s leading premium health and wellness group. You will greet members, handle queries and bookings both face to face and by telephone, and ensure the reception area reflects our brand standards.

This role rewards a strong customer service mindset, teamwork, and the ability to thrive in a fast-paced environment. You will contribute to a culture of belonging and deliver a premium member experience every day.

Qualifications

• Experience in delivering high-quality customer service.
• Ability to handle bookings and inquiries efficiently.
• Excellent communication and teamwork.

Responsibilities

• Welcome members and manage queries and bookings face to face and by telephone.
• Assist at reception to keep areas tidy and presentable.
• Maintain high standards of service and brand presentation.

Skills

Customer service

Communication

Teamwork

Job description

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club! Norwich With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.