Receptionist

Cliftonville; North Norfolk; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

20% discount in Young's pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Cliftonville, part of Young's portfolio, is seeking a Receptionist to welcome guests with warmth and professionalism. You will deliver memorable service, manage front-desk activities, and support the team in delivering an outstanding guest experience at a venue with sea views and busy events.

The role emphasizes excellent communication, a proactive approach to driving sales, and maintaining strong organisational controls to ensure smooth daily operations.

Qualifications

• Experience in similar front-of-house environments.
• Strong communication skills and customer-focused mindset.
• Active team player with high standards and attention to detail.

Responsibilities

• Provide warm, professional reception and welcome guests.
• Support front desk operations and guest services.
• Assist in driving sales and guest engagement.

Skills

Excellent communication

Customer service

Team player

Job description

Receptionist

We are a collective of like minded, guest focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.

The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be be proud of.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Receptionist:

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.

Compensation: Minimum Wage