Reception & Bookings Coordinator

Georgian Townhouse No.9; Norwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career Pathway

Free Meals

Weekly Pay

28 days holiday

Staff Discounts

Share Save Scheme

Company Pension

Job summary

Georgian Townhouse No.9 is seeking a Reception & Bookings Coordinator to join our team. You will deliver exceptional customer service with a friendly, outgoing personality and work as part of a team to manage front-desk duties and guest bookings.

We value proactive selling through guest engagement, plus strong planning and organisational skills to keep financial and administration procedures accurate and up to date. Compensation is to be discussed.

Qualifications

• Deliver exceptional customer service with a friendly, outgoing personality and a strong team spirit.
• Excellent communication skills and a high standard of attention to detail.
• Pro-active approach to driving sales and growth through customer engagement and team collaboration, with strong planning and organisational skills to maintain controls and administration processes.

Responsibilities

• Deliver exceptional customer service with a friendly, outgoing personality and a passion for helping guests.
• Coordinate bookings and receptionist duties as part of a collaborative team.
• Assist with maintaining smooth operations by following standard administration and cash/credit procedures.

Job description

Reception & Bookings Coordinator

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Reception & Bookings Coordinator:

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.

Compensation: To be discussed